Sales Professional

Tate Branch Artesia; Artesia (NM); On-site; USD 40,000 - 60,000; Full time

Job summary

Tate Branch Artesia in Artesia, NM is seeking a New Vehicle Salesperson who will sell new vehicles, demonstrate features, and drive customer satisfaction.

You will present vehicles, coordinate test drives, and ensure customers understand warranties and maintenance. Strong communication and sales skills required; a valid driver’s license is necessary.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills in both verbal and written form.
• Ability to use PC applications, including word processing and spreadsheets.
• Must possess a current valid driver’s license and state sales license.

Responsibilities

• Determine each customer’s vehicle needs by asking pertinent questions and listening.
• Demonstrate new vehicles, including test drives.
• Introduce new customers to the Service facilities and to the appropriate Service personnel.
• Deliver new vehicles to customers and explain features, warranty, and maintenance schedule to foster loyalty.
• Maintain an owner follow-up system to encourage repeat and referral business.
• Stay informed about new products, features, and their benefits for customers.
• Review monthly objectives with the Sales Manager and plan daily activities.
• Understand automobile terminology and technological changes to communicate effectively with customers.
• Report vehicle lot damage or any vehicle problem to the Sales Manager immediately.
• Know and understand federal, state and local laws governing retail auto sales.
• Complete all training as directed by supervisor.
• Follow policies and procedures in the Employee Handbook.
• Any other duties as assigned.

Skills

Oral and written communication

Sales aptitude

Customer service

Driver’s license

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheet software

CRM software

Job description

Position Description

New Vehicle Salesperson

Reports to

Sales Manager

Position Summary

The New Vehicle Salesperson is directly responsible for selling new vehicles meeting gross profit, volume and customer satisfaction standards. Must present a professional appearance.

Essential Duties and Responsibilities

• Determine each customer’s vehicle needs by asking pertinent questions and carefully listening.
• Demonstrate new vehicles, including test drives.
• Properly introduce new customers to the Service facilities and to the appropriate Service personnel.
• Deliver new vehicles to customers. Ensures customer understands the vehicle’s operating features, warranty and maintenance schedule while laying the foundation for customer loyalty.
• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Keep informed of new products, features, accessories, etc., and their benefits to customers.
• Review with the Sales Manager monthly objectives, weekly activities and daily planned activities.
• Understand the terminology of the automobile business, be informed on technological changes in the products and be able to communicate to customers.
• Report any vehicle lot damage or any problem with a vehicle to the Sales Manager immediately.
• Know and understand federal, state and local laws which govern retail auto sales.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.

Knowledge, Skills and Abilities Required

• Educational: High school diploma or the equivalent.
• Experience: None.Special Skills (i.e., licenses, certifications): Excellent oral and written communication skills. Must be able to sell a minimum quota according to facility standards. Ability to use personal computer applications including word processing and spreadsheet software. Current valid driver’s license and state sales license.

Physical Demands and Working Conditions

The noise level in the work environment is occasionally loud. Occasionally requires the ability to lift 20 pounds of material. Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle dealership. Occasionally, exposed to exhaust fumes or other airborne particles.