Sales Associate

Rocky; Concord (NH); Presencial; USD 19.000 - 23.000; Jornada completa

Descripción de la vacante

Rocky is seeking a friendly and proactive Sales Associate to deliver outstanding customer service and assist customers with product selection. You will handle sales transactions, maintain the store’s appearance, help with stocking and merchandising, and participate in store meetings to align on promotions and goals.

A customer-first attitude and reliability are essential for success in this role. This role requires attention to detail on cash handling and the ability to work collaboratively with

Responsabilidades

• Provide amazing customer service by engaging customers and identifying their needs.
• Process sales quickly and accurately at the cash register.
• Assist with store operations including stocking, receiving shipments, and keeping the store clean.
• Merchandise end-caps, dump bins and displays to maximize visibility.
• Greet customers as they enter the store and answer phone calls.
• Encourage customers to open an Ace Rewards card and manage receipts/returns.

Descripción del empleo

Position Summary

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.