Sales Assistant

Grahamjobs; Thomasville (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

Grahamjobs in Thomasville, NC is seeking a Sales Support Specialist / Receptionist. The role blends sales support with front-desk responsibilities and reports to the Sales Manager.

The ideal candidate will handle reports, POs, customer data, and sales projects, while answering calls and greeting visitors. Strong communication, organization, and professional demeanor are essential.

Qualifications

• Experience in administrative, sales support, or inside sales is required.
• Ability to manage multiple responsibilities and changing priorities.
• Excellent written and verbal communication skills.

Responsibilities

• Update the internal Master Status Report daily.
• Prepare and document Second Stage MSOs for fleet customers.
• Prepare weekly customer status reports.
• Provide chassis check-in information as needed.
• Maintain and distribute sales and quoting reports.
• Coordinate sales purchase orders, revisions, and change orders.
• Communicate order information between the sales and operations teams.
• Monitor and respond to emails promptly.
• Support and track lead-development activities.
• Create and maintain customer photo books.
• Maintain inventory of electronics used by the sales team.
• Develop and maintain job-scope documentation within the ERP system.
• Work closely with transportation and other administrative departments.
• Assist with customer-related projects and other duties as assigned.
• Answer and direct incoming calls in a professional and courteous manner.
• Greet customers, vendors, applicants, and other visitors.
• Assist applicants according to established HR procedures.
• Maintain an organized reception area, conference room, and common areas.
• Receive and sort incoming mail.
• Coordinate outgoing mail pickup.
• Provide excellent customer service to everyone who calls or visits the office.

Skills

Customer service

Inside sales

Administrative support

Attention to detail

Communication skills

Tools

Microsoft Excel

Microsoft Office

ERP systems

Job description

Sales Support Specialist / Receptionist Location: Thomasville, NC Salary: $40,000–$50,000 per year, based on qualifications Reports to: Sales Manager

A well-established manufacturing company in Thomasville is seeking a professional, organized, and dependable Sales Support Specialist / Receptionist. This position combines sales and administrative support with front-desk responsibilities.

The ideal candidate will be comfortable managing reports, purchase orders, customer information, and ongoing sales projects while also answering incoming calls and welcoming visitors. This is a highly visible role that requires strong communication skills, attention to detail, and a professional, friendly demeanor.

Sales and Administrative Support

• Update the internal Master Status Report daily
• Complete, mail, track, and document Second Stage MSOs for fleet customers
• Prepare weekly customer status reports
• Provide chassis check-in information as needed
• Maintain and distribute sales and quoting reports
• Coordinate sales purchase orders, revisions, and change orders
• Communicate order information between the sales and operations teams
• Monitor and respond to emails promptly
• Support and track lead-development activities
• Create and maintain customer photo books
• Maintain inventory of electronics used by the sales team
• Develop and maintain job-scope documentation within the ERP system
• Work closely with transportation and other administrative departments
• Assist with customer-related projects and other duties as assigned

Reception and Front-Office Support

• Answer and direct incoming calls in a professional and courteous manner
• Greet customers, vendors, applicants, and other visitors
• Assist applicants according to established HR procedures
• Maintain an organized reception area, conference room, and common areas
• Receive and sort incoming mail
• Coordinate outgoing mail pickup
• Provide excellent customer service to everyone who calls or visits the office

Qualifications

• Previous administrative, sales support, or inside sales experience
• Experience working with customers and supporting customer-related projects
• Proficiency in Microsoft Excel and Microsoft Office
• Strong overall computer skills
• Experience using ERP systems
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Professional appearance and demeanor
• Ability to manage multiple responsibilities and changing priorities
• Self-motivated, dependable, and able to take initiative #PROF26