Sales Assistant

Brobston Group; McLean (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Brobston Group in McLean, VA is seeking a Sales Assistant to support an Executive Sales Professional and deliver a seamless, personalized shopping experience. You will handle client correspondence, appointments, orders, and in-store service, while maintaining floor presentation and assisting with product requests and training.

The role requires strong communication and relationship-building, proficiency with MS Office and retail systems, and ability to stand, lift up to 30 pounds, and climb a

Qualifications

• Retail selling experience preferred, with luxury service interest.
• Strong communication and relationship-building skills; proactive.
• Proficient with MS Office and retail systems; able to operate a register.
• Stand/walk for long periods, lift up to 30 pounds, and climb a ladder.

Responsibilities

• Manage client correspondence, appointment booking, orders, shipping, returns, and exchanges.
• Support in-store client service, transactions, alterations, product requests, and outreach.
• Prepare product pulls and fitting rooms; maintain floor presentation.
• Organize client engagement and follow-up; capture client info in concierge app.
• Participate in product knowledge, selling, service, and client engagement training.

Skills

Retail experience

Communication

Interpersonal skills

Relationship building

Proactive attitude

Cash register

Tools

Word

Excel

PowerPoint

Outlook

SharePoint

Job description

Summary

The Sales Assistant supports an Executive Sales Professional in delivering a seamless, personalized shopping experience. The role contributes to sales productivity through client engagement, sales support, and effective store operations.

Responsibilities

• Manage client correspondence, appointment booking, order follow-up, shipping, returns, and exchanges.
• Support in-store client service, transactions, alterations, product requests, and personalized outreach.
• Prepare product pulls and fitting rooms, maintain floor presentation, and support selling floor operations.
• Organize client engagement and follow-up processes, and capture client information in the concierge app.
• Participate in product knowledge, selling, service, and client engagement training.

Requirements

• Retail selling experience preferred, with an interest in luxury and high-quality service.
• Strong communication, interpersonal, and relationship-building skills; proactive approach and initiative.
• Computer proficiency with Word, Excel, PowerPoint, Outlook, and SharePoint.
• Ability to operate a register, stand and walk for multiple hours, maneuver throughout the store, lift up to 30 pounds, and climb a ladder as trained.