Sales Assistant

Pennsylvania Machine Works, Inc.; Aston Township (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Pennsylvania Machine Works, Inc. in Aston Township seeks an administrative professional to support the sales department with clerical duties, order processing, and report preparation.

You will prepare correspondence, provide marketing materials, expedite orders, enter and proofread sales orders, and maintain sales records. A high school diploma or GED and 1–2 years related experience are required. Proficiency with standard office software and a team-oriented attitude are essential.

Qualifications

• High school diploma or GED or equivalent experience.
• Ability to read and comprehend simple instructions and memos.
• Ability to write simple correspondence.
• Basic math for sales figures and percentages.

Responsibilities

• Prepare correspondence and compile sales and marketing information.
• Provide marketing materials to sales personnel and customers.
• Expedite customer orders and enter sales orders.
• Proofread orders and maintain records for debits/credits.
• Maintain various sales records and archive old files.
• Prepare and mail catalogs and binders to customers.
• Perform special projects using the computer.
• Use office equipment and generate required reports.

Skills

Word processing

Clerical skills

Customer service

Sales support

Education

High school diploma or GED

Job description

SUMMARY

Perform a wide variety of administrative and clerical duties to support the sales department's sales personnel and manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

Quality System:

• Observe and comply with all company policies and regulations including safety, housekeeping, confidentiality of information and quality of work with support of ISO procedures and standards.
• Utilize individually and/or further the use of total quality concepts, tools, and techniques to support continuous quality improvement in all processes in which the position participates with a positive "Can Do" attitude.

General:

• Under general supervision to proceed alone on regular duties, use and knowledge of word processing, personal computer software, company sales products, and procedures to prepare correspondence, compile sales, and marketing information.
• Provide marketing materials to sales personnel and customers.
• Expedite customer orders as requested.
• Write up, code and enter sales orders when needed.
• Proofread entered orders when needed.
• Process lost/damaged claims and maintain records on all return goods authorization for debits and credits.
• Maintain various sales records and archive those beyond certain established dates.
• Prepare and mail catalogs and binders to customers as required.
• Perform special projects using the computer.
• Use company provided computer and other usual office equipment including digital scanners.
• Prepare and submit reports, documents and records required by company policy.
• Perform other duties as requested or necessary to meet business conditions and changes.
• Support, encourage and maintain a positive working atmosphere throughout the company.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to use hands to handle, feel and reach with hands and arms. The employee is occasionally required to stand, walk, and sit. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate. Usual office working conditions.