Sales and Membership Manager

Hay Creek Hotels; Kankakee (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in hospitality is looking for a dynamic Sales and Membership Manager to drive membership recruitment and event sales. This role is perfect for someone who thrives in a relationship-focused environment and has a passion for private club culture. You will be responsible for developing strategic marketing plans, overseeing the sales process, and collaborating with various teams to ensure successful events. If you're energetic and driven, this opportunity will allow you to make a significant impact in a vibrant community setting.

Benefits

Health Insurance

Meals

Paid Time Off

Performance-Based Incentives

Qualifications

• 1-3 years of experience in membership and event sales.
• Strong written and verbal communication skills.

Responsibilities

• Oversee membership sales process and generate leads.
• Develop marketing materials and represent the Club at events.

Skills

Sales Management

Event Coordination

CRM Management

Communication Skills

Networking

Education

Bachelor's Degree in Hospitality or Related Field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CRM Platforms

Job description

Kankakee Country Club is seeking a dynamic Sales and Membership Manager to lead our membership and event sales initiatives. This position is responsible for developing and executing strategic marketing and sales plans that drive membership recruitment, event bookings, member retention, and community engagement. The ideal candidate is energetic, relationship-focused, and passionate about hospitality and private club culture.

Key Responsibilities:
• Oversee the entire membership sales process, including inquiries, tours, applications, and onboarding.
• Proactively generate leads through outreach, networking, local events, referrals, and follow-ups.
• Develop compelling promotional and marketing materials with input from the General Manager, Board of Directors, and team.
• Represent the Club at local business and civic events to increase visibility and attract new members and events.
• Conduct personalized club tours that highlight the amenities, services, and unique value of membership.
• Maintain and manage an organized CRM system with up-to-date prospect records.
• Coordinate and sell private and member-hosted events, including weddings, banquets, and outings.
• Collaborate with the Food & Beverage team to ensure seamless execution of events.
• Support Club events and outings by coordinating membership- and event-related logistics and materials.
• Manage internal and external communications, including social media content, email marketing, print collateral, and updates to the Club’s website.
• Contribute to the annual marketing, membership, and event sales budget planning process.

Qualifications:
• 1–3 years of experience in membership and/or event sales, hospitality, or related fields.
• Proven ability to meet or exceed membership and event sales goals.
• Strong written and verbal communication skills.
• Highly organized with excellent time management and attention to detail.
• Proficient in Microsoft Word, Excel, Outlook, and CRM platforms.
• Energetic, outgoing personality with a passion for delivering exceptional service.
Compensation and Benefits:
• Competitive base salary with performance-based incentives.
• Benefits package including health insurance, meals, and paid time off.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.