Membership Database Manager

ASAE; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Membership Database Manager to oversee their iMIS database operations. This role is crucial for maintaining data integrity, generating reports, and providing technical support. The ideal candidate will have extensive experience with iMIS, strong analytical skills, and the ability to work independently. You will collaborate with internal teams and external partners, ensuring seamless operations in membership management. If you are detail-oriented and passionate about database management, this opportunity is perfect for you.

Qualifications

• 5-8 years of experience in iMIS and database administration required.
• Knowledge of building IQA’s (iMIS report query) is essential.

Responsibilities

• Manage and maintain the membership database, ensuring data integrity.
• Run and build iMIS reports and queries, including monthly membership reports.

Skills

iMIS

Database Administration

Analytical Skills

Communication Skills

Organizational Skills

Customer Service Skills

Education

Bachelor's Degree

Tools

iMIS

Jotforms

Job description

SUMMARY OF RESPONSIBILITIES:

The Membership Database Manager will be a key contact for internal and external users of iMIS. The Manager will build and run reports, maintain data integrity, and work with all aspects of the membership database.

ESSENTIAL FUNCTIONS:

• Run/Build iMIS reports and queries/IQAs, including monthly membership and integrity reports
• Analyze database issues and develop solutions – to include the chapter payment portal system
• Maintain data integrity in iMIS
• Process monthly autopay billing, generating invoices and posting batches
• Assist with on-site meeting registration at VISION, including on-site VISION registration and/or bookstore, new registrations, and/or adding tours and pre-conference sessions
• Send Missouri Division rosters monthly, division meeting rosters during state conference registration, and/or other state conference rosters as requested
• Fulfill requests for membership information promptly
• Manage duplicate records weekly
• Work with iMIS Database Manager to provide iMIS technical support and coordinate with technology platform vendors (i.e. ISG, eSHOW, ASI, etc.) as needed on elevated technology issues
• Work with iMIS Database Manager to document processes, maintain/update SOPs and comply with best practices in database management
• Manage all technical aspects of the Jotforms
• Process EIM, Corporate and Affiliate membership batches
• Process manual credit card charges and refunds (serve as back up)
• iMIS State/Region Conference setup (serve as back up)

WORKING RELATIONSHIPS:

Internal : Works directly with membership, finance and operations, meetings and convention, and communications staff. Provides support to all staff as needed.

External : Works with ACTE state associations leadership, ACTE members, ACTE Leadership, consultants and vendors.

EXPERIENCE, SKILLS AND QUALIFICATIONS:

1. 5-8 years minimum experience working in iMIS (with 3 years iMIS EMS) and database administration required
2. Knowledge of building IQA’s (iMIS report query)
3. Strong communication, organizational, analytical and customer service skills
4. Ability to work with minimal supervision
5. Ability to work with volunteer leaders and outside vendors
6. Ability to travel to events within the US 3-4 times per year
7. Bachelor’s degree preferred, or any combination of education, experience, and training equivalent to a Bachelor’s degree.