Sales and Marketing Coordinator

Avocet Hospitality; Chattanooga (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Vibrant environment

Career growth

Medical, dental, vision

Paid time off

401(k) retirement

PayActiv early access

Annual bonus up to 20%

Avocet discounts

Employee meals

Job summary

Avocet Hospitality Group is seeking a polished Sales and Marketing Coordinator for The Read House in Chattanooga. You will support the Sales and Catering teams, manage on-site social media, and help coordinate luxury events with attention to detail and branding consistency.

The role is full-time and on-site, with an hourly rate based on experience. Candidates should have a background in hospitality marketing and strong communications skills.

Qualifications

• High school diploma or equivalent required, degree in a relevant field preferred.
• Two to four years of related experience is preferred.
• Experience in luxury, lifestyle, or independent hotels is highly preferred.
• Knowledge of Opera PMS and Delphi is preferred, along with reservation and POS applications.

Responsibilities

• Assist Sales and Catering teams with day-to-day operations for groups and events.
• Create and manage on-site social media content for all property areas.
• Inspect guest rooms and event spaces for cleanliness and readiness.
• Organize, prepare, and distribute weekly BEOs and resume packets.
• Review group contracts for accurate rates, deposits, and cancellation terms.

Skills

Communication

Writing

Organization

Creativity

Flexible schedule

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Opera PMS

Delphi

Reservation systems

POS systems

Job description

Career Opportunities with Avocet Hospitality Group

Current job opportunities are posted here as they become available.

Our organization is defined by one simple word – passion. Everything is geared to providing you a great guest experience in a unique environment, and being served by our team of professionals in a way that makes you stop and say, “This place is different”.

SALES & MARKETING COORDINATOR | THE READ HOUSE

Step behind the velvet rope at Chattanooga's Grande Dame. At The Read House, timeless elegance meets modern comfort. We are seeking a polished Sales and Marketing Coordinator to help us orchestrate legendary gatherings and share our historic luxury experience with the world.

The Sales and Marketing Coordinator role is a full-time, on-site position. Hourly rate based upon experience.

THE ROLE

You will assist the Sales and Catering team with day-to-day operations for group meetings, conferences, and events.

You will also be responsible for creating and managing on-site social media content for all property areas.

• Inspect guest rooms and event spaces prior to site visits and arrivals to ensure absolute cleanliness and preparedness.
• Create and place group signage in assigned areas.
• Organize, prepare, and distribute weekly Banquet Event Orders (BEOs) and Resume packets.
• Review group contracts to ensure all details—including rates, upgrades, deposits, and cancellation terms—are properly set up and followed.
• Manage complete client files, track cutoff dates, and release unused inventory.
• Process rooming lists to confirm room types, share-withs, VIPs, and accessibility needs.
• Prepare pre-con packets, distribute small group menus, and coordinate photo passes.
• Assist with pre-arrival letters, welcome amenities, and suite assignments.
• After events, you will reconcile billing, calculate attrition or credits, and pass clean billing to accounting.
• Support the Reservations team by assisting with internal and external booking calls.
• Manage accounts and create a social media content calendar for all outlets.
• Develop, schedule, and publish original photographs, videos, reels, and stories.
• Partner with the Corporate Marketing team to coordinate promotions and campaigns.
• Collaborate with department managers to promote content ideas and community engagement.
• Esure absolute consistency in tone, messaging, and branding across all social platforms.
• Identify cross-promotion opportunities and stay current on luxury hotel and food and beverage marketing trends.
• Support event-based campaigns, including pre-event promotion, live on-site engagement, and post-event follow-up.

WHAT YOU BRING

• A high school diploma or equivalent is required, though a degree in a relevant field is preferred.
• Two to four years of related experience is preferred.
• Experience within luxury, lifestyle, or independent hotels is highly preferred.
• Knowledge of Opera PMS and Delphi is preferred, along with proficiency in reservation and POS applications.
• Must be comfortable using digital tools and social media platforms.
• Excellent communication, writing, and computer skills, along with a highly organized and creative mindset.
• Ability to maintain regular on-stie attendance and be able to work a flexible schedule, including weekends, evenings, and holidays when our ritzy gatherings require it.

WHAT WE HAVE TO OFFER

• Vibrant Environment: A culture valuing passion, individuality, and fun.
• Career Growth: Opportunities for internal advancement
• Comprehensive Care: Affordable medical, dental, and vision plans
• Peace of Mind: Life, disability, accident, and critical illness insurance
• Personal Support: Employee Assistance Program (EAP)
• Paid Time Off: Generous PTO and paid holidays
• Retirement: Traditional & Roth 401(k) with up to 3.5% employer match
• Flexible Pay: Early access to earned wages via PayActiv
• Bonus Potential: Annual bonus potential of up to 20% of annual salary
• Avocet Discounts: Savings at our hotels and restaurants
• Daily Perks: Discounted Starbucks, employee meals, and garage parking

*2025 WINNER for Chattanooga’s Best of the Best Hospitality Employer!*