Sales and Marketing Coordinator

Avocet Hospitality Group

Chattanooga, Northern (TN, KY)

On-site

USD 25,000 - 39,000

Full time

9 days ago

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Benefits offered by this job

Life Insurance

Short & Long Term Disability

Accident & Critical Illness Insurance

401(k) with Employer Match

Paid Time Off

Job summary

Avocet Hospitality Group is seeking a polished Sales & Marketing Coordinator for The Read House in Chattanooga. The role is full-time and on-site, with an hourly rate based on experience.

You will support the Sales & Catering team, manage social media content, and help coordinate events in a luxury setting. You will inspect spaces, handle group signage, prepare BEOs, review contracts, and ensure flawless client files and billing post-events.

Qualifications

Two to four years of related experience preferred.
Experience in luxury, lifestyle, or independent hotel environments is highly preferred.
Knowledge of social media management and content creation.

Responsibilities

Assist Sales & Catering with day-to-day operations for meetings and events.
Create and manage on-site social media content for all property areas.
Inspect rooms and spaces for cleanliness and readiness.
Prepare group signage, BEOs, and resume packets.
Review contracts for rates, deposits, and cancellation terms.
Manage client files and track key dates and inventory.
Coordinate rooming lists and accessibility needs.
Prepare pre-con packets and distribute menus.
Assist with pre-arrival letters and welcome amenities.
Reconcile post-event billing and attrition credits.
Support Reservations with internal and external bookings.
Develop social media calendars and publish content across outlets.
Collaborate with Marketing on campaigns and cross-promotion.

Skills

Social media management

Communication

Organization

Written communication

Education

High school diploma or equivalent

Relevant field degree (preferred)

Tools

Opera PMS

Delphi

Reservation systems

Job description

We don’t offer jobs, we extend fulfilling career opportunities.

We at Avocet are united under a common goal: create fulfilling, meaningful experiences–not just for our guests, but for our talent as well. It’s about finding the right balance between guiding our teams to be true to the brand and empowering them to be true to themselves. To do this, we’ve invested in a dynamic professional environment and culture that is aligned with the values of the modern workforce.

Company Provided Life Insurance

Short and Long Term Disability

Accident and Critical Illness Insurance

401(k) Retirement Savings Plan with Employer Matching

SALES & MARKETING COORDINATOR | THE READ HOUSE

Step behind the velvet rope at Chattanooga's Grande Dame. At The Read House, timeless elegance meets modern comfort. We are seeking a polished Sales and Marketing Coordinator to help us orchestrate legendary gatherings and share our historic luxury experience with the world.

The Sales and Marketing Coordinator role is a full-time, on-site position. Hourly rate based upon experience.

THE ROLE

You will assist the Sales and Catering team with day-to-day operations for group meetings, conferences, and events.

You will also be responsible for creating and managing on-site social media content for all property areas.

Inspect guest rooms and event spaces prior to site visits and arrivals to ensure absolute cleanliness and preparedness.

Create and place group signage in assigned areas.

Organize, prepare, and distribute weekly Banquet Event Orders (BEOs) and Resume packets.

Review group contracts to ensure all details—including rates, upgrades, deposits, and cancellation terms—are properly set up and followed.

Manage complete client files, track cutoff dates, and release unused inventory.

Process rooming lists to confirm room types, share-withs, VIPs, and accessibility needs.

Prepare pre-con packets, distribute small group menus, and coordinate photo passes.

Assist with pre-arrival letters, welcome amenities, and suite assignments.

After events, you will reconcile billing, calculate attrition or credits, and pass clean billing to accounting.

Support the Reservations team by assisting with internal and external booking calls.

Manage accounts and create a social media content calendar for all outlets.

Develop, schedule, and publish original photographs, videos, reels, and stories.

Partner with the Corporate Marketing team to coordinate promotions and campaigns.

Collaborate with department managers to promote content ideas and community engagement.

Esure absolute consistency in tone, messaging, and branding across all social platforms.

Identify cross-promotion opportunities and stay current on luxury hotel and food and beverage marketing trends.

Support event-based campaigns, including pre-event promotion, live on-site engagement, and post-event follow-up.

WHAT YOU BRING

A high school diploma or equivalent is required, though a degree in a relevant field is preferred.

Two to four years of related experience is preferred.

Experience within luxury, lifestyle, or independent hotels is highly preferred.

Knowledge of Opera PMS and Delphi is preferred, along with proficiency in reservation and POS applications.

Must be comfortable using digital tools and social media platforms.

Excellent communication, writing, and computer skills, along with a highly organized and creative mindset.

Ability to maintain regular on-stie attendance and be able to work a flexible schedule, including weekends, evenings, and holidays when our ritzy gatherings require it.

WHAT WE HAVE TO OFFER