Sales and Leasing Consultant

Presbyterian Villages of Michigan; Redford Charter Township (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Presbyterian Villages of Michigan is seeking a Sales and Leasing Consultant to lead sales and leasing strategies, conduct Village tours, and respond to inquiries. You will maintain prospect files and drive referrals through events and outreach.

The role requires a flexible schedule, strong customer service, and proficiency with MS Office and CRM systems to support sales goals and occupancy targets.

Qualifications

• High School Diploma or GED; Associate or Bachelor's degree preferred.
• Valid Driver's License and reliable transportation.
• Knowledge of medical terminology preferred.
• Ability to work flexibly including evenings and weekends.
• One year of marketing, public relations, sales or admissions experience preferred.
• Must be able to operate a computer; proficient with MS Office tools.

Responsibilities

• Respond to inquiries and provide sales information promptly.
• Schedule and conduct Village tours to educate potential residents and families.
• Assist with sales and marketing efforts to increase referrals and events.
• Develop relationships with prospects to facilitate the sales process.
• Sell housing and services to prospective residents using promotional materials.
• Enter all leads into CRM and follow up promptly.
• Maintain resident and prospect records and data input.
• Promote housing and services to increase occupancy.
• Attend meetings and training to stay informed.

Skills

Sales

Marketing

Public relations

CRM usage

Education

GED/High School diploma

Associate or Bachelor's degree preferred

Tools

MS Excel

MS Outlook

MS Word

MS Publisher

MS PowerPoint

CRM software

Job description

POSITION SUMMARY:

The Sales and Leasing Consultant is responsible for leading the sales and leasing strategy function, including conducting Village tours and responding to inquiries and information requests. Establishes, monitors, updates, and maintains prospect files.

Essential Job Duties and Responsibilities: may include but not limited to:

1. Respond to inquiries and provides sales information regarding the Village in a timely manner.
2. Schedule and conduct Village tours to provide education about Village and services to potential resident and or families by personally guiding through areas of the Village that provide current or potential future needs.
3. Assist with all sales and marketing efforts to increase referrals and reputation including but not limited to on-site events, off-site events (i.e. expositions, PVM sponsored events, etc.), outreach, networking and relationship building meetings.
4. Develop relationships with prospective residents to facilitate the sales process by identifying needs, keeping in contact, and providing follow-up.
5. Sell the Village housing accommodations and additional services offered by the Village to prospective residents by using appropriate promotional material and communication.
6. Enter all leads into CRM database including website leads and conducts appropriate follow up in a timely manner.
7. Assist with information gathering and establish resident and prospect records including but not limited to: filing, revising and updating records, charts, etc., gathering required data and documentation, and data input
8. Promote housing accommodations and additional services offered by the Village to increase sales.
9. Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.
10. Follow established policies and procedures including but not limited to:
    • Presbyterian Villages policies and procedures.
    • Safety policies and procedures.
    • Federal, state, and local regulations.
11. All other duties as assigned

Education:

High School Graduate or General Education Degree (GED), Associates degree or Bachelor’s degree preferred.

Certificates & Licenses:

Valid Driver's License and reliable transportation.

Other Requirements:

Knowledge of medical terminology preferred

Must have ability to work a flexible schedule including evenings and weekends as assigned.

Previous Experience :

One year, marketing, public relations, sales or admission experience preferred.

Computer Skills:

Must have ability to operate a computer

Proficient with MS Excel, MS Outlook, MS Word, MS Publisher, and MS PowerPoint