Sales and Customer Service Associate

Massage Envy; Metairie (LA); Vor Ort; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision plans with

401(k) after 12 months

Employee referral program

Employee Assistance Program

Flexible schedule for better work/life

In-depth product and service training

25% off all products

Zusammenfassung

Massage Envy Old Metairie is hiring a friendly, detail-focused team member to deliver outstanding customer service, explain the benefits of Total Body Care, and help clients book services.

You will greet guests, process appointments, educate on wellness programs, assist with product retail, and grow a loyal client base through in-person and phone outreach; full-time with flexible schedule and training provided.

Qualifikationen

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Aufgaben

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Kenntnisse

Customer service

Sales

Math skills

Multitasking

People skills

Ausbildung

High school diploma

Tools

POS systems

Computer skills

Jobbeschreibung

Where Better Careers Begin!

Massage EnvyOld Metairie - 701 Metairie Road Metairie, la. 70005

Do you have a passion for helping others?

At the Massage Envy Old Metairiefranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions ($16-$18/hour)
• Medical, Dental and Vision plans with employer contribution
• Matching 401(k) after 12 months
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Pay & Benefits

• $14/hour plus commission and bonuses
• Employee discounts on services and retail
• Health, vision, dental, 401k, and more after 1 year of service.
• Paid training and ongoing sales coaching
• Growth opportunities within Massage Envy

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.