Sales and Customer Service Associate - Full Time

Massage Envy; Metairie (LA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Bonuses & commissions

Medical plan

Dental plan

Vision plan

401k match

Referral program

Employee assistance

Flexible schedule

Product discounts

Job summary

Massage Envy Old Metairie is hiring for a customer-focused role in Metairie, LA. You’ll provide outstanding service, explain the Massage Envy Wellness Program, and help clients choose services while scheduling appointments and guiding retail purchases.

Qualified candidates have a high school diploma and retail or sales experience preferred, strong math and computer skills, and excellent people skills. Training is provided and growth opportunities exist within the franchise network.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Sales experience

Math skills

Customer service

Interpersonal skills

Education

High school diploma

Tools

POS systems

Job description

Where Better Careers Begin!
Massage EnvyOld Metairie - 701 Metairie Road Metairie, la. 70005

Do you have a passion for helping others?At the Massage Envy Old Metairiefranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions ($16-$18/hour)


• Medical, Dental and Vision plans with employer contribution


• Matching 401(k) after 12 months


• Employee referral bonus program


• Employee Assistance Program


• A flexible schedule for a better work/life balance


• In-depth product and service training


• 25% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)


• Are critical thinkers with excellent math and computer skills and the ability to multitask


• Have great people skills and can establish positive relationships with guests


• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• 
  
  
  
  • Provide outstanding customer service and help everyone feel valued and understood
  
  
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  
  
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  
  
  • Help grow and retain a client base both in-person and through phone/email outreach
  
  
  
  

Pay & Benefits

• $14/hour plus commission and bonuses


• Employee discounts on services and retail


• Health, vision, dental, 401k, and more after 1 year of service.


• Paid training and ongoing sales coaching


• Growth opportunities within Massage Envy

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.