Sales Ambassador

brobstongroup.com - Jobboard; Sevierville (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

brobstongroup.com - Jobboard seeks a Sales Ambassador in Sevierville, TN, to deliver exceptional customer experiences. In this entry-level role, you will provide personalized styling recommendations and drive sales through effective clienteling and digital tools.

The ideal candidate has sales experience and strong communication skills, with a willingness to coach peers and support store initiatives. Flexibility in scheduling is essential as you will participate in community outreach.

Qualifications

• Sales experience in a high-volume retail environment preferred.
• Strong communication skills to build relationships.
• Ability to operate the register and manage physical tasks.

Responsibilities

• Provide outstanding customer service and personalized styling recommendations.
• Drive sales and meet KPIs using digital tools and outreach.
• Coach Brand Ambassadors to enhance customer-centric behaviors.

Skills

Sales experience

Strong communication skills

Relationship building

Digital selling tools

Tools

CRM tools

Job description

Summary

Sales Ambassadors deliver exceptional customer experiences on the sales floor by providing personalized styling recommendations, leveraging product knowledge, and building lasting client relationships. They drive individual and team sales through proactive clienteling and digital tools while supporting store standards and coaching peers. This role is an in-store, client-facing position and an entry point for future management opportunities.

Responsibilities

• Provide outstanding customer service by understanding needs and offering personalized styling recommendations.
• Drive sales and meet individual KPIs through wardrobing, outreach, and effective use of digital selling tools.
• Utilize CRM tools to capture customer data and support clienteling initiatives.
• Coach and guide Brand Ambassadors to foster customer-centric behaviors and relationship building.
• Maintain store visual standards and execute merchandising guidelines.
• Support store and company initiatives, participate in community outreach, and assist with talent sourcing.
• Adapt product presentation for in-person and remote customers to maximize engagement.

Requirements

• Sales experience in a specialty, high-volume, or high-profile retail environment preferred.
• Strong communication skills and ability to build positive relationships with customers and colleagues.
• Ability to operate the register, stand and walk for extended periods, and maneuver around the sales floor and stock areas.
• Ability to lift and climb up to 30 lbs.
• Flexible availability including days, evenings, and weekends to meet business needs.
• Experience selling to customers using digital tools preferred.