Sales Advisor - Nalley BMW

Lhmauto; Decatur (GA); On-site; USD 30,000 - 70,000; Full time

Job summary

An established industry player in automotive retail is seeking a dynamic Sales Consultant to redefine customer experiences. In this role, you will engage with customers through various channels, guiding them from inquiry to sale. Your ability to build relationships and provide exceptional service will be key to your success. The company promotes a supportive and inclusive environment, offering numerous benefits including paid holidays, insurance plans, and opportunities for professional growth. If you're motivated and passionate about sales, this is your chance to thrive in a rewarding career.

Benefits

Weekly pay

Paid holidays & paid time off

Paid training

401k with company match

Employee discounts on parts and service repairs

Stock Awards

Employee assistance program

Opportunities for community service initiatives

Qualifications

• Must have prior automotive sales or retail experience.
• Self-motivated and able to maintain customer relationships.

Responsibilities

• Contact and communicate with customers to identify their needs.
• Conduct test drives and guide customers through the buying process.
• Make follow-up calls to ensure customer satisfaction.

Skills

Customer Relationship Management

Sales Skills

Communication Skills

Bilingual Communication

Motivation

Education

High School Diploma

Tools

Customer Relations Management Database

Job description

Nalley Automotive, part of Asbury Automotive Group (NYSE: ABG), is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture, grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised online utilizing phone and email methods. The Sales Consultant works with customers who visit the store directly, taking them through the initial buying process to the final sale.

Responsibilities:

• Contacting and communicating with customers to identify needs using the Asbury selling process
• Building rapport with customers to establish a base of referrals
• Answering internet leads within the store's required time and emailing product information with pricing
• Answering sales phone calls and setting appointments for customers
• Confirming appointments
• Making outbound phone calls to follow up with customers on inquiries, after the sale, and for repeat business
• Conducting test drives and vehicle walk-arounds with customers
• Working with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Must be able to create and maintain customer relationships
• Experience utilizing and maintaining a customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business development experience is a plus
• Maintaining professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimum of eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax-free)
• Short-term and long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional Growth and Development Opportunities:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Opportunities to join our community service initiatives, which include paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.