Sales Advisor - Nalley Acura

Lhmauto; Marietta (GA); On-site; USD 30,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Consultant to join their team. In this role, you will engage with customers, guiding them through the vehicle buying process from inquiry to final sale. Your responsibilities will include responding to online leads, conducting test drives, and building lasting customer relationships. This innovative firm offers a supportive and inclusive environment, along with comprehensive benefits including paid time off, insurance plans, and career development opportunities. If you are motivated and passionate about providing exceptional customer service, this is the perfect opportunity for you to thrive.

Benefits

Weekly pay

Paid holidays

Paid time off

Stock Awards

401k with company match

Employee discounts on parts and service repairs

Paid volunteer hours

Employee assistance program

Tuition assistance

Continuous training opportunities

Qualifications

• Minimum 18 years of age with a valid Driver's License required.
• Prior automotive sales or retail experience is a plus.

Responsibilities

• Respond to customer inquiries about vehicles via phone and email.
• Build rapport with customers and maintain relationships.
• Conduct test drives and assist customers through the buying process.

Skills

Customer relationship management

Sales skills

Communication skills

Bilingual (preferred)

Education

High school diploma or equivalent

Tools

Customer relations management database

Job description

Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised online utilizing phone and email methods. The Sales Consultant works with customers who visit the store directly taking them through the initial buying process through to the final sale.

1. Contacting and communicating with customers to identify needs using the Asbury selling process
2. Build rapport with customers to build a base of referrals to establish customer network
3. Answer internet leads within the store's required time and email product information with pricing
4. Answer sales phone calls and set appointments for customers
5. Confirm appointments
6. Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
7. Conduct test drives and vehicle walkarounds with customers
8. Work with the customer from start to finish throughout the buying process
9. Must have motivation to be successful
10. Must be able to create and maintain customer relationships
11. Experience utilizing and maintaining a customer relations management database
12. Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
13. Maintain professional business attire and appearance
14. Bi-lingual is always a plus
15. Self-motivated and a team player
16. Must be a minimum of eighteen years of age
17. Must have a valid Driver's License
18. Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

1. Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards (select management and front-line team member’s eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.