Sales Advisor (Exchange Specialist)- Nalley Volkswagen

Lhmauto; Alpharetta (GA); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a Sales Vehicle Exchange Specialist to bridge the service and sales departments. This role focuses on engaging customers in the service department, evaluating their vehicles, and presenting attractive trade-in offers for newer models. With a commitment to providing exceptional customer experiences, this position offers a supportive environment where you can thrive. Join a dynamic team that values growth and innovation, and take the next step in your career while enjoying a comprehensive benefits package designed for you and your family.

Benefits

Health Care

Paid Time Off

Paid Holidays

401(k) Plan/Company Match

Disability Insurance

Life Insurance

Flexible Spending Account

Employee Assistance Program

Employee Discounts

Wellness Program

Qualifications

• Must be at least 18 years of age.
• Ability to pass pre-employment screening (background & drug test).

Responsibilities

• Identify potential customers for vehicle exchange opportunities.
• Evaluate vehicles and present trade-in offers to customers.
• Coordinate with sales team for smooth transitions.

Skills

Customer Engagement

Vehicle Evaluation

Sales Skills

Communication Skills

Data Management

Education

High School Diploma

Tools

CRM System

Job description

About Asbury

Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture, grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

Join a Winning Team at Nalley Volkswagen as a Sales Vehicle Exchange Specialist

If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for individuals who want to grow within the company.

Overview/Job Summary

A vehicle exchange salesperson, also called a vehicle exchange specialist, primarily focuses on identifying and engaging customers currently in the service department of a car dealership, evaluating their current vehicle, and presenting them with offers to trade in their car for a newer model. Essentially, this role acts as a bridge between the service and sales departments to generate new sales leads by capitalizing on existing customer interactions.

We offer you and your family members a comprehensive benefits package including medical, vision, prescription drugs, dental, life and disability insurance, and a 401(k) retirement plan.

• Health Care
• Paid Time Off
• Paid Holidays
• 401(k) Plan/Company Match
• Disability Insurance
• Life Insurance
• Flexible Spending Account
• Employee Assistance Program
• Employee Discounts
• Wellness Program
• And more!

Key Responsibilities of a Vehicle Exchange Salesperson Include:

• Identifying potential customers: Actively approach customers coming in for service appointments to assess if they are eligible for a vehicle exchange opportunity.
• Vehicle evaluation: Thoroughly inspect customers' current vehicles to determine their trade-in value and market conditions.
• Presenting exchange offers: Explain the benefits of upgrading to a newer model, highlighting features, promotions, and potential savings available through a trade-in.
• Building rapport with customers: Establish trust and understand customer needs and preferences to tailor exchange offers accordingly.
• Coordinate with the sales team: Ensure a smooth transition from service to sales, including test drives, financing discussions, and paperwork.
• Follow-up: Maintain communication with customers after initial contact to nurture leads and close sales opportunities.
• Data management: Accurately record customer interactions, trade-in evaluations, and sales leads in the dealership's CRM system.
• Product knowledge: Stay updated on the latest vehicle features, pricing, and promotions to effectively present exchange options.
• Must be at least 18 years of age.
• Must be able to pass pre-employment screening (background & drug test).

INDSALES

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.