Sales Administrator: Customer & Order Management Pro

ClarkDietrich Building Systems; Riverside (CA); In loco; USD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full benefits package (Medical, Dental

Vision, Flexible Spending Accounts and

Life Insurance

401(k) with company match

Annual Incentive

Paid Time Off

Tuition Reimbursement

Professional Certification Reimburse

Community Service Day

Descrizione del lavoro

ClarkDietrich Building Systems is seeking a Sales Administrator at our Riverside, CA location. You will greet visitors, support the Sales department, and coordinate quotes and orders to keep shipments on time.

Join a team that values collaboration, cross-training, and a strong work ethic, with a focus on customer service and accurate data entry in CRM and MS Office. Competitive benefits are offered.

Competenze

• Strong communication, customer service, and organizational skills.
• Detail oriented.
• Able to work in a team environment.
• Excellent Microsoft Office Skills.
• Strong interest in continuous improvement.
• Ability to work with offsite locations to resolve problems.
• Strong work ethic.

Mansioni

• Greets, welcomes, and directs all visitors and employees
• Directs all phone calls to the appropriate person and answers questions
• Supports the Sales department.
• Serves as a support role when an Account Representative is out of the office and creates reports when necessary
• Initiates production cycle by receiving and entering orders for production
• Reviews pricing & product for accuracy
• Works with the sales manager to meet or exceed company metrics
• Coordinates & schedules daily shipping schedule and the filling of partial truckloads while working with shipping coordinator
• Advises customer of ship dates and times, schedules daily truck schedule with accurate delivery dates , follow up to assure on time delivery
• Serves as customer contact for all Quote management
• Enters quotes with pricing guidelines
• Faxes or emails quotes to customers and sales reps , follow up on current quotes
• Tracks and follows up on quotes
• Establish a means of regular contact with customers and record market information
• Establishes regular calling patterns to customer base & logs significant discussions in CRM
• Communicates pertinent information to account reps, territory managers and plant management
• Attends morning shipping update meeting
• Dispatches literature requests
• Resolves sales adjustments (credits)m coordinates returns/pick ups, logs necessary incident utilizing CRMs
• Maintains and updates Customer contact information
• Attends regularly scheduled sales training meetings
• Assists other reps with duties when needed
• Limited travel to assigned territory

Conoscenze

Communication

Customer service

Organizational skills

Microsoft Office

Detail oriented

Team player

CRM

Formazione

2+ years experience selling in a manufacturing environment

The military equivalent will be recognized in lieu of education and/or experience

Strumenti

CRM

Descrizione del lavoro

ClarkDietrich Building Systems is seeking a Sales Administrator at our Riverside, CA location. You will greet visitors, support the Sales department, and coordinate quotes and orders to keep shipments on time.

Join a team that values collaboration, cross-training, and a strong work ethic, with a focus on customer service and accurate data entry in CRM and MS Office. Competitive benefits are offered.