Sales Administrator

ABLE Associates; Portsmouth (RI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Dress code: Business Casual

Job summary

ABLE is seeking a Sales Administrator to join our team in Portsmouth, RI. You will act as a liaison between customers and internal departments, supporting the full sales cycle from quote to delivery.

You’ll handle quotes, orders, portal updates, and customer inquiries, collaborating with manufacturing and distribution to ensure accurate lead times and exceptional service. A customer-first mindset and strong Excel/Outlook skills are essential.

Qualifications

• Proficiency in Microsoft Outlook, Word, and Excel.
• Excellent written and verbal communication.
• Strong organizational and time management abilities.
• Exceptional attention to detail and accuracy.
• Ability to manage multiple priorities in a deadline-driven environment.
• Professional, customer-first attitude.

Responsibilities

• Evaluate customer technical and commercial requirements.
• Prepare and process accurate customer quotes and orders.
• Enter orders and quotations into the IMS ERP system.
• Respond promptly to customer inquiries via phone and email.
• Build and maintain strong relationships with new and existing customers.
• Coordinate with Manufacturing and Distribution teams to determine product availability and lead times.
• Manage and update customer portals with accurate information.
• Follow up on quotes, samples, and opportunities to support sales growth.
• Maintain accurate customer records and contact information.
• Provide product data sheets and supporting documentation to customers.
• Keep a highly organized and efficient workspace.
• Support special projects and additional administrative duties as needed.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Written & verbal communication

Organizational skills

Time management

Customer service

Tools

IMS ERP system

Job description

Sales AdministratorDrive

Customer Relationships. Support Sales Growth. Make an Impact. Are you a customer-focused professional who thrives in a fast-paced business environment? We're looking for a Sales Administrator to join our team and play a critical role in supporting sales operations, strengthening customer relationships, and helping drive business growth. This position offers the opportunity to work directly with customers, sales leadership, manufacturing, and distribution teams to ensure an exceptional customer experience from quote to delivery.

Schedule

• Monday - Friday 8:00 AM - 5:00 PM
• 1-hour lunch break
• Additional hours as approved by supervisor

What You'll Do

As a Sales Administrator, you'll serve as a key liaison between customers and internal departments while supporting the full sales cycle.

Key Responsibilities

• Evaluate customer technical and commercial requirements
• Prepare and process accurate customer quotes and orders
• Enter orders and quotations into the IMS ERP system
• Respond promptly to customer inquiries via phone and email
• Build and maintain strong relationships with new and existing customers
• Coordinate with Manufacturing and Distribution teams to determine product availability and lead times
• Manage and update customer portals with accurate information
• Follow up on quotes, samples, and opportunities to support sales growth
• Maintain accurate customer records and contact informationProvide product data sheets and supporting documentation to customers
• Keep a highly organized and efficient workspace
• Support special projects and additional administrative duties as needed

What We're Looking For

Required Qualifications

• Proficiency in Microsoft Outlook, Word, and Excel
• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Exceptional attention to detail and accuracy
• Ability to manage multiple priorities in a deadline-driven environment
• Professional, customer-first attitude

Ideal Candidate

You are someone who: Enjoys building relationships and helping customers succeed Can balance administrative responsibilities with sales support activities Communicates confidently with customers and internal teams Takes initiative and follows through on commitments Thrives in a collaborative, team-oriented environment

Why Join Our Team?

Work directly with company leadership and customers Be a key contributor to company growth and customer satisfaction Collaborative and supportive work environment Stable Monday-Friday schedule Opportunities for professional development and career advancement Dynamic role with exposure to sales, operations, manufacturing, and customer service

Additional Requirements

• Comply with all company procedures, policies, and certification requirements
• Maintain confidentiality and professionalism in all interactions
• Complete all assigned duties as directed
• Dress Code: Business Casual
• Reports To: President