A technology solutions provider is seeking a Full-Time Order Coordinator in Irvine, California. The role involves managing product orders, ensuring timely shipping, and responding to inquiries about order status. Candidates should have a High School Diploma or GED and at least 2 years of relevant experience. Skills in multi-tasking and sales support are vital. This position is ideal for highly energetic self-starters interested in supporting sales operations.
Qualifications
Minimum of 2 years of relevant experience.
Proven ability to effectively multi-task activities.
Experience in technology, software or automotive sales is preferable.
Responsibilities
Act as the primary contact for product orders from the sales team.
Expedite order process to ensure timely shipping.
Respond to inquiries regarding product status and installation schedules.
Assist in implementing order processing documentation.
Attend meetings about sales processes.
Skills
Multi-tasking abilities
Sales support skills
Customer service skills
Education
High School Diploma or GED
Job description
Responsibilities
Operate as the primary point of contact for product orders from the field sales team. Receive orders and review for accuracy and completeness prior to entering them into the order system.
Expedite order process to ensure product orders are shipped on-time and to the correct locations.
Respond to regular and routine inquiries from the management and sales teams pertaining to product order statuses and installation schedules.
Assist with the definition and implementation of order processing documentation and systems.
Attend sales group meetings concerning sales processes and reporting.
Coordinate and administer the order tracking and deliver systems of the Company.
Capturing of accurate and complete information in Customer Relationship Management system (CRM).
Respond to inquiry calls from customers and dispatch the suitable customer service or installation team.
Collating and consolidating regular order performance reports.
Qualifications
Must have at a minimum a High School Diploma or GED with 2 years of relevant experience.
Must have a proven ability to effectively multi-task activities with shifting priorities.
Demonstrated sales support and training skills.
Experience in technology, software or an automotive sale is preferable.