Sales Administrative Assistant - USA

DELO Industrial Adhesives; Sudbury (MA); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Performance-oriented bonus

Health, vision and dental plan incl. H

401(k)

Paid sick leave

Employee assistance program

Job summary

DELO Industrial Adhesives in the Greater Boston area is seeking an experienced Sales Administrative professional to support the President and Sales Team with calendar management, travel planning, and presentation preparation. You will also handle expense reporting via SAP Concur and support cross-cultural collaboration with international teams.

The role requires 5+ years in sales administration, strong MS Office skills, CRM/ERP experience, and excellent business writing.

Qualifications

• Located in or near the Greater Boston, MA area.
• Bachelor’s degree or higher in Business Admin/Office Mgmt.
• Minimum 5 years of experience in sales administration or small office management.
• Advanced Microsoft Office proficiency (Word, Excel, PowerPoint).
• Experience with AI tools to streamline workflows.
• Strong business writing for correspondence and reports.
• Intercultural communication with international teams.
• Experience with CRM and ERP systems.

Responsibilities

• Provide administrative support to the DELO LLC President and Sales Team (calendar, travel, presentations).
• Process and manage expense reports using SAP Concur; handle special projects.
• Plan and follow up on sales meetings, trade shows, and conferences.
• Serve as first point of contact for phone, email, and mail; deliver strong customer service.
• Facilitate cross-cultural collaboration with international teams.
• Create, manage, and maintain documents using Jira, Confluence, and internal platforms.
• Monitor US regulatory compliance and report findings to HQ.
• Manage vendor relationships and support process optimization with HQ.

Skills

Sales administration

CRM systems

ERP systems

Microsoft Office Suite

Intercultural communication

Business writing

Vendor management

Cross-functional collaboration

Travel coordination

Self-motivated

Education

Associate's or Bachelor's degree in Business Administration or related

Tools

Jira

Confluence

Job description

• Provide comprehensive administrative support to the DELO LLC President and Sales Team, including calendar management, travel coordination, and preparation of presentations
• Process and manage expense reports using SAP Concur; handle special projects as assigned
• Plan, organize, and follow up on sales meetings, trade shows, seminars, and conferences
• Serve as the first point of contact for incoming communications (phone, email, mail), delivering exceptional customer service at all times
• Facilitate effective cross-cultural communication and collaboration with international teams
• Create, manage, and maintain documents and data using tools such as Jira, Confluence, and other internal platforms
• Monitor US regulatory compliance requirements and report findings to German headquarters
• Manage vendor relationships and actively support process optimization initiatives in collaboration with HQ

Your Skills:

• Located in or near the Greater Boston, MA area
• Associate's or Bachelor's degree in Business Administration, Office Management, or a related field
• Minimum 5 years of experience in sales administration or small office management
• Advanced proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint)
• Hands-on experience with AI tools to enhance and streamline work processes
• Strong business writing skills for correspondence, meeting minutes, and reports
• Intercultural competence and enthusiasm for working with international teams
• Proven experience with CRM and ERP systems
• Excellent communication, organizational, and customer service skills
• Opportunity to work at an innovative and fast-growing international company
• Flexible working hours with home office options
• Additional benefits (e.g. performance-oriented bonus, health, vision and dental plan incl. health reimbursement account, 401(k), paid sick leave, employee assistance program)
• Up to 25 days annual leave depending on your years of service
• Family owned company with a welcoming and supportive atmosphere