Sales Administrative Assistant - USA

DELO Industrial Adhesives; Sudbury (MA); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Performance bonus

Health plan (incl. HRA)

Vision and dental plan

401(k)

Paid sick leave

Employee assistance program

Up to 25 days annual leave

Job summary

DELO Industrial Adhesives is seeking an experienced administrative professional to support the President and Sales Team in the Greater Boston area. You will manage calendars, coordinate travel, and prepare presentations, while handling expense reports and cross‑functional coordination.

Role demands 5+ years in sales administration, strong Microsoft Office skills, and experience with CRM/ERP systems. Hybrid work with home‑office options and generous leave are offered.

Qualifications

• Located in or near the Greater Boston area.
• Minimum 5 years of experience in sales administration or small office management.
• Advanced proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint).
• Hands-on experience with AI tools to enhance and streamline work processes.
• Strong business writing skills for correspondence, meeting minutes, and reports.
• Intercultural competence and enthusiasm for working with international teams.
• Proven experience with CRM and ERP systems.
• Flexible working hours with home office options.
• Up to 25 days annual leave depending on years of service.
• Family owned company with a welcoming and supportive atmosphere.

Responsibilities

• Provide comprehensive administrative support to the DELO LLC President and Sales Team, including calendar management, travel coordination, and preparation of presentations.
• Process and manage expense reports using SAP Concur; handle special projects as assigned.
• Plan, organize, and follow up on sales meetings, trade shows, seminars, and conferences.
• Serve as the first point of contact for incoming communications (phone, email, mail), delivering exceptional customer service at all times.
• Facilitate effective cross-cultural communication and collaboration with international teams.
• Create, manage, and maintain documents and data using tools such as Jira, Confluence, and other internal platforms.
• Monitor US regulatory compliance requirements and report findings to German headquarters.
• Manage vendor relationships and actively support process optimization initiatives in collaboration with HQ.

Skills

Microsoft Office

AI tools

Intercultural competence

Business writing

Communication

Education

Associate/Bachelor in Business Administration/Office Management

Tools

Jira

Confluence

Job description

• Provide comprehensive administrative support to the DELO LLC President and Sales Team, including calendar management, travel coordination, and preparation of presentations
• Process and manage expense reports using SAP Concur; handle special projects as assigned
• Plan, organize, and follow up on sales meetings, trade shows, seminars, and conferences
• Serve as the first point of contact for incoming communications (phone, email, mail), delivering exceptional customer service at all times
• Facilitate effective cross-cultural communication and collaboration with international teams
• Create, manage, and maintain documents and data using tools such as Jira, Confluence, and other internal platforms
• Monitor US regulatory compliance requirements and report findings to German headquarters
• Manage vendor relationships and actively support process optimization initiatives in collaboration with HQ

Your Skills:

• Located in or near the Greater Boston, MA area
• Associate’s or Bachelor’s degree in Business Administration, Office Management, or a related field
• Minimum 5 years of experience in sales administration or small office management
• Advanced proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint)
• Hands-on experience with AI tools to enhance and streamline work processes
• Strong business writing skills for correspondence, meeting minutes, and reports
• Intercultural competence and enthusiasm for working with international teams
• Proven experience with CRM and ERP systems
• Excellent communication, organizational, and customer service skills
• Opportunity to work at an innovative and fast-growing international company
• Flexible working hours with home office options
• Additional benefits (e.g. performance-oriented bonus, health, vision and dental plan incl. health reimbursement account, 401(k), paid sick leave, employee assistance program)
• Up to 25 days annual leave depending on your years of service
• Family owned company with a welcoming and supportive atmosphere