Sales Administrative Assistant

A&K Railroad Materials, Inc.; Salt Lake City (UT); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off (PTO)

Tuition Reimbursement

Life Insurance

Job summary

A&K Railroad Materials, Inc. is seeking a driven Sales Administrative Assistant in Salt Lake City. The role supports inside and outside sales, helping grow sales velocity and customer satisfaction through hands-on learning of track materials business.

You will manage customer calls, data entry, order tracking, CRM, travel arrangements, quotations, and collaboration with sales staff. This position offers training and advancement within a team-oriented environment.

Qualifications

• Customer service oriented experience preferred.
• 1–3 years administrative office experience; preferably in a Sales environment.
• Strong organizational and time-management skills.
• Excellent written and oral communication skills.

Responsibilities

• Answering and directing customer calls.
• Handle data entry into enterprise system including quote entry, order entry, and processing.
• Order tracking and communicating shipping information and status with customers.
• CRM data entry and management.
• Arrange travel for Salt Lake City sales staff and meeting agendas.
• Assist with customer complaints, documentation, and resolutions.
• Prepare quotations using in-house technology.
• Learn product line and inventory.
• Assess, collect, and report competitive information.
• Collaborate with outside sales personnel on customer needs and opportunities.

Skills

Customer Service

Multitasking

Time Management

Organizational Skills

Communication

Tools

MS Office

Outlook

Word

Excel

PowerPoint

Job description

Job Type
Full-time

Description

A&K Railroad Materials Inc. is a leading supplier of new and used railroad track materials. A&K has sales offices and a network of storage and distribution facilities strategically located throughout the United States. Together, these offices and inventory locations maintain an extensive and comprehensive inventory of track materials across the nation. Our mission is to provide innovative solutions to promote lasting railway infrastructure.

A&K seeks a driven individual to fill a sales administrative position for the Salt Lake City sales office. This individual will be offered the opportunity to learn hands on, all aspects of the railroad track material business. Sales administrative assistants at A&K are responsible for assisting and developing business opportunities outlined by inside and outside sales managers. This position will aid in the creation of solutions to grow overall sales through increased velocity and customer satisfaction.

What you'll do:

• Answering and directing customer calls.
• Handle data entry into A&K’s enterprise system including but not limited to; quote entry, order entry, and processing.
• Order tracking and communicating shipping information and status with customer base.
• CRM data entry and management.
• Arrange travel for SLC sales staff and meeting agendas.
• Assist with customer complaints, documentation, and resolutions.
• Prepare quotations utilizing in-house technology.
• Take proactive approach to learn product line as well as material inventory.
• Assess, collect, and report competitive information.
• Work effectively with outside sales personnel regarding customer needs and business opportunities.

Requirements

What you bring to the table:

• Customer Service Oriented.
• 1-3 years administrative office experience; preferably in a Sales environment.
• Ability to multitask and have excellent time management skills.
• Strong organizational skills.
• Excellent written and oral communication skills.
• Working knowledge of Microsoft Office – Outlook, Word, Excel, & Power Point.

Join a stable, growing organization with a national presence and a strong reputation in the industry. This role offers hands-on training, exposure to sales operations, and clear opportunities for advancement within a collaborative, team-oriented environment.

Benefits include Medical, dental, vision, 401(k) with company match, paid time off (PTO), tuition reimbursement, life insurance and more!