Sales Administrative Assistant

A&K Railroad Materials Inc; Salt Lake City (UT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Paid time off

Tuition reimbursement

Life insurance

Job summary

A&K Railroad Materials Inc is seeking a sales administrative assistant for the Salt Lake City office. The role supports inside and outside sales, handles data entry, quotes, orders, and CRM tasks, and helps drive customer satisfaction.

You will learn the material line and inventory while supporting travel arrangements and responsive service. Join a stable, national supplier with growth opportunities in a collaborative team environment.

Qualifications

• Customer service oriented and responsive to client needs.
• Able to multitask and manage time effectively in a sales environment.
• Strong organizational and written/oral communication skills.

Responsibilities

• Answering and directing customer calls.
• Data entry including quotes and orders into the ERP/system.
• Tracking orders and communicating shipping status to customers.
• CRM data entry and management.
• Arrange travel for Salt Lake City sales staff and plan meetings.
• Assist with customer complaints and resolutions.
• Prepare quotations using in-house tools.
• Learn product lines and inventory to support sales.
• Gather competitive information and share with team.
• Collaborate with outside sales on customer needs.

Skills

Customer service

Multitasking

Time management

Organization

Communication

Microsoft Office

Tools

Microsoft Office

Job description

A&K Railroad Materials Inc. is a leading supplier of new and used railroad track materials. A&K has sales offices and a network of storage and distribution facilities strategically located throughout the United States. Together, these offices and inventory locations maintain an extensive and comprehensive inventory of track materials across the nation. Our mission is to provide innovative solutions to promote lasting railway infrastructure.

A&K seeks a driven individual to fill a sales administrative position for the Salt Lake City sales office. This individual will be offered the opportunity to learn hands on, all aspects of the railroad track material business. Sales administrative assistants at A&K are responsible for assisting and developing business opportunities outlined by inside and outside sales managers. This position will aid in the creation of solutions to grow overall sales through increased velocity and customer satisfaction.

What you'll do:

• Answering and directing customer calls.
• Handle data entry into A&K’s enterprise system including but not limited to; quote entry, order entry, and processing.
• Order tracking and communicating shipping information and status with customer base.
• CRM data entry and management.
• Arrange travel for SLC sales staff and meeting agendas.
• Assist with customer complaints, documentation, and resolutions.
• Prepare quotations utilizing in-house technology.
• Take proactive approach to learn product line as well as material inventory.
• Assess, collect, and report competitive information.
• Work effectively with outside sales personnel regarding customer needs and business opportunities.

Requirements

What you bring to the table:

• Customer Service Oriented
• 1-3 years administrative office experience; preferably in a Sales environment
• Ability to multitask and have excellent time management skills
• Strong organizational skills
• Excellent written and oral communication skills
• Working knowledge of Microsoft Office – Outlook, Word, Excel, & Power Point

Join a stable, growing organization with a national presence and a strong reputation in the industry. This role offers hands-on training, exposure to sales operations, and clear opportunities for advancement within a collaborative, team-oriented environment.

Benefits include Medical, dental, vision, 401(k) with company match, paid time off (PTO), tuition reimbursement, life insurance and more!