Sales Administrative Assistant

Randstad USA; Bristol Township (Bucks County); On-site; USD 42,000 - 65,000; Full time

Job summary

Randstad USA is seeking a detail-oriented professional to handle order processing for complex valve assemblies and customized hardware. You will enter customer POs into our ERP, support technical sales with quotes, and respond to B2B inquiries about order status and lead times.

You will coordinate deliveries with shipping and warehouse teams, maintain CRM/ERP records, and assist regional leadership with basic monthly sales summaries and office tasks in Bristol.

Responsibilities

• Accurately receive, review, and enter customer purchase orders (POs) for complex valve assemblies, replacement components, and customized hardware into our ERP system.
• Assist technical sales reps with generating price quotes, verifying product specifications/part numbers, and monitoring quote pipelines.
• Serve as a primary point of contact for incoming B2B client inquiries regarding order status, shipping updates, inventory availability, and lead times.
• Partner with shipping, production, and warehouse teams to ensure scheduled deliveries match client requirements and international lead time expectations.
• Maintain up-to-date customer files, contact lists, sales documentation, and master files in the CRM/ERP system.
• Support general office operations in Bristol, assist with generating basic monthly sales summaries, and provide ad-hoc administrative support to regional leadership.

Job description

• Order Processing & Entry: Accurately receive, review, and enter customer purchase orders (POs) for complex valve assemblies, replacement components, and customized hardware into our ERP system.
• Quote Support & Tracking: Assist technical sales reps with generating price quotes, verifying product specifications/part numbers, and monitoring quote pipelines.
• Customer Service & Communication: Serve as a primary point of contact for incoming B2B client inquiries regarding order status, shipping updates, inventory availability, and lead times.
• Logistics & Delivery Coordination: Partner with shipping, production, and warehouse teams to ensure scheduled deliveries match client requirements and international lead time expectations.
• Database & File Maintenance: Maintain up-to-date customer files, contact lists, sales documentation, and master files in the CRM/ERP system.
• Cross-Departmental Administrative Assistance: Support general office operations in Bristol, assist with generating basic monthly sales summaries, and provide ad-hoc administrative support to regional leadership.