Order Processing Assistant

Greenberg-Casework-Co.-Inc-; South Beloit (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Greenberg-Casework-Co.-Inc- is seeking an Order Processing Assistant to accurately handle incoming orders across multiple product lines. The role requires sharp attention to detail, strong organization, and the ability to coordinate with dealers and internal teams to move orders from intake to fulfillment.

Responsibilities include processing and reviewing orders, maintaining filing systems, and providing backup coverage for shipping and engineering when needed.

Qualifications

• Basic computer proficiency and ability to use email, file management, and printing.
• Strong working knowledge of Microsoft Excel including data entry, basic formulas, and sorting/filtering.
• Excellent organizational skills with high attention to detail.
• Comfort with repetitive, detail-oriented paperwork.
• Good written communication for dealer/internal correspondence.
• Ability to prioritize and manage multiple order streams simultaneously.
• Willingness to cover shipping and engineering responsibilities when needed.

Responsibilities

• Process incoming orders for multiple product lines.
• Review order paperwork for accuracy before processing.
• Print, sort, and organize order documents and related paperwork.
• For Express orders: process orders, schedule, and coordinate with dealers.

Skills

Basic computer proficiency

Microsoft Excel

Organizational skills

Attention to detail

Written communication

Prioritize multiple orders

Cover shipping/engineering

Repetitive paperwork

Tools

Microsoft Excel

Email

File management systems

Job description

Description

The Order Processing Assiatant is responsible for accurately processing, organizing, and tracking incoming orders across multiple product lines. This role requires strong attention to detail, solid organizational skills, and the ability to coordinate with dealers and internal teams to keep orders moving smoothly from intake to fulfillment, while also providing backup coverage for logistics and engineering functions when needed.

Key Responsibilities

• Process incoming orders for multiple product lines
• Review order paperwork for accuracy and completeness before processing
• Print, sort, and organize order documents and related paperwork
• For Express orders specifically: process orders, manage scheduling, and coordinate directly with dealers on order details, timing, and updates
• Serve as a point of communication with dealers on order status, changes, and issue resolution
• Enter and track order data in Excel or similar spreadsheet tools
• Communicate with dealers, vendors, and internal staff via email regarding order status, issues, or missing information
• Maintain organized physical and digital filing systems for order records
• Flag and follow up on incomplete or problematic orders
• Provide backup coverage shipping and engineering during absences, ensuring order processing and scheduling continue without disruption
• Support other basic administrative and clerical tasks as needed

Requirements

Qualifications

• Basic computer proficiency (email, file management, printing)
• Working knowledge of Microsoft Excel (data entry, basic formulas, sorting/filtering)
• Strong organizational skills and attention to detail
• Comfortable with repetitive, detail oriented paperwork
• Good written communication skills for dealer and internal correspondence
• Ability to prioritize and manage multiple order streams at once
• Ability to step in and cover key responsibilities in shipping and engineering