Sales Admin - FL

Shining3D; Tampa (FL); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance 100%

401(k) matched

Transportation allowance

Job summary

Shining 3D is a world-class technology company offering 3D digital solutions with offices in China, Germany, and the U.S. The role focuses on processing sales orders, supporting CRM/ERP workflows, and handling after-sales cases to ensure timely shipments and invoicing.

The candidate will manage ledgers, generate sales analyses, and assist Account Managers while maintaining strong teamwork and communication skills in a fast-paced environment.

Qualifications

• Bachelor's degree or above.
• More than 1 year working experience in business management or similar role.
• Familiar with sales management system; proficient in Excel.
• Excellent interpersonal and relationship-building skills.
• Strong teamwork, responsibility and pressure resistance.
• Excellent Chinese expression and writing skills preferred.

Responsibilities

• Process and follow up sales orders until shipment and invoice via CRM and ERP; create quotation and order, send PI and other documents to customers and archive regularly.
• Process and follow up after-sales RMA cases via CRM and ERP until shipment and invoice.
• Register sales ledger and create sales analysis report.
• Guide Account Managers to use CRM and ERP; participate in office system maintenance and new function testing.
• Assist in sorting out and optimizing working processes and complete Standard Operating Procedures.
• Manage designated products required by sales orders and demo unit loan management.
• Perform other duties assigned by supervisor and support headquarters as needed.

Skills

Interpersonal skills

Teamwork

Excel

Education

Bachelor's degree or above

Tools

CRM system

ERP system

Excel

Job description

Shining 3D is a world-class technology company offering 3D digital solutions with offices in China and Germany, and U.S.. Shining 3D’s technology spans cover every 3D imaging process and technology with innovative solutions, including: 3D scanning, reverse engineering, inspection, styling, design, analysis, digital manufacturing, and health care applications. Our wide range of products and services as well as our advanced training program are intended for companies in a wide array of markets, including, but not limited to: consumer-end products, automotive, aerospace, dental, biomechanics, education, heritage preservation & architecture, and multimedia industries, among others.

ESSENTIAL FUNCTIONS:

1. Process and follow up sales orders submitted by Account Manager until shipment and invoice done via CRM and EPR; create quotation and order, send PI and other necessary sales document to customers; and archive sales document regularly.

2. Process and follow up after-sales RMA case from until shipment and invoice done via CRM and ERP.

3. Register sales ledger and create sales analysis report.

4. Guide Account Managers to use CRM and ERP. Participate designated office system maintenance, find and raise system defect, and complete new function testing.

5. Assist in sorting out and optimizing working process and complete Standard Operating Procedure.

6. Responsible for management of designated products required by sales orders, demo unit loan management.

7. Other duties assigned from supervisor. Support headquarter when needed.

REQUIREMENTS:

1. Bachelor's degree or above, preferably in Business Management/communication or other related majors.

2. More than 1 years working experience in business management or other similar role.

3. Familiar with sales management system, proficient in various office skills, proficient in Excel.

4. Excellent interpersonal and relationship building skills.

5. Strong sense of teamwork, responsibility and strong pressure resistance.

6. Excellent Chinese expression and writing skills is preferred.

BENEFITS:

• Health/Dental/Vision insurance 100% covered by company;
• 401(k) matched;
• Transportation allowance if work in office;