Sales Admin Asst (Sales Coordinator)

AC Hotel San Antonio Riverwalk; San Antonio (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

AC Hotel San Antonio Riverwalk is seeking an administrative support teammate for the Sales department. You will assist the Director of Sales, Sales Managers, and Catering Manager by handling clerical tasks and guest communications through the sales team, with light selling duties for small groups and events.

Responsibilities include presenting a service-oriented approach to guests and staff, maintaining accuracy and efficiency in daily tasks, and contributing to smooth hotel operations under

Qualifications

• High School diploma required; college coursework preferred in related field.
• Typing speed of 55 wpm.
• Proficiency with Microsoft OS, OnQ and Sales Pro Enterprise.
• Clear communication and ability to convey information effectively.
• Ability to evaluate options quickly and work under pressure.
• Strong problem-solving and organizational skills.

Responsibilities

• Assist Director of Sales, Sales Managers, and Catering Manager to support guest and hotel communications through the sales team.
• Light selling duties to small groups and functions as directed to support the sales team.
• Approach all guest and associate interactions with professionalism, courtesy and service orientation.

Skills

Attention to detail

Communication

Customer service

Typing speed 55 wpm

Education

High School diploma

College coursework in related field preferred

Tools

OnQ

Sales Pro Enterprise

Microsoft Office

Job description

Description

Assist Director of Sales, Sales Managers, and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and functions. The incumbent may also perform light selling duties to small groups and functions, as directed by the Director of Sales.

Job Duties & Functions

• Approaches all encounters with guests and Associates in an attentive, friendly, courteous and service-oriented manner.
• Maintains regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Possible weekends and Holidays

Requirements

Education & Experience

• High School diploma or equivalent is required with college course work in related field preferred. Experience in a hotel or a related field is also preferred.
• Ability to type 55 wpm
• Proficient with Microsoft operating Systems, OnQ and Sales Pro Enterprise
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.