Sales Account Representative for Growth & Customer Success

Robby Rowan - State Farm Agent; Tempe (AZ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Advancement opportunities

Paid time off

Job summary

Robby Rowan - State Farm Agent in Tempe, AZ is seeking an Account Representative to grow the agency through meaningful customer conversations and needs-based product recommendations. You will help expand the client base by developing leads and scheduling appointments while delivering personalized service.

This role emphasizes building lasting relationships, providing prompt and accurate responses to inquiries about coverages, billing, and claims, and working in a fast-paced, customer-focused

Qualifications

• Interest in marketing products and services based on customer needs.
• Strong work ethic for fast-paced environment.
• Excellent verbal, listening, and written communication.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• AZ insurance licenses not required to apply but will be required for the role.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relationships.

Skills

Customer service

Communication skills

Lead development

Relationship building

Licensing readiness

Adaptability

Job description

Robby Rowan - State Farm Agent in Tempe, AZ is seeking an Account Representative to grow the agency through meaningful customer conversations and needs-based product recommendations. You will help expand the client base by developing leads and scheduling appointments while delivering personalized service.

This role emphasizes building lasting relationships, providing prompt and accurate responses to inquiries about coverages, billing, and claims, and working in a fast-paced, customer-focused