Licensed Insurance Customer Service Pro – Flexible Schedule

Robby Rowan - State Farm Agent; Tempe (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Flexible schedule

Health insurance

Paid time off

Job summary

Robby Rowan - State Farm Agent in Tempe, AZ is seeking a Licensed Account Representative for Customer Service. The role focuses on servicing existing customers in person, by phone, and electronically, with responsibilities including policy questions, billing, and account changes.

The candidate should be licensed in Arizona Property & Casualty, possess strong customer service and communication skills, and be detail-oriented and team-oriented in a fast-paced office setting.

Qualifications

• Active Arizona Property & Casualty Insurance License required.
• Strong customer service, communication, and interpersonal skills.
• Organized, dependable, and detail-oriented; able to multitask in a fast-paced office.

Responsibilities

• Provide friendly, professional service to customers in person, by phone, and electronically.
• Assist with policy, coverage, billing, and account questions.
• Process policy changes and service requests accurately and efficiently.
• Help customers understand their coverage and available options.
• Identify opportunities to help customers better protect themselves and their families.
• Follow up on outstanding customer and policy needs.
• Maintain accurate customer records and documentation.
• Collaborate with the team to deliver an excellent overall customer experience.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Teamwork

Organization

Education

Arizona Property & Casualty Insurance License

Job description

Robby Rowan - State Farm Agent in Tempe, AZ is seeking a Licensed Account Representative for Customer Service. The role focuses on servicing existing customers in person, by phone, and electronically, with responsibilities including policy questions, billing, and account changes.

The candidate should be licensed in Arizona Property & Casualty, possess strong customer service and communication skills, and be detail-oriented and team-oriented in a fast-paced office setting.