Account Growth & Customer Success Specialist

Brian Myers - State Farm Agent; Redmond (OR); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Flexible schedule

Job summary

Brian Myers - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You help grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers\' lives and foster lasting relationships. You will deliver prompt, friendly service, identify client needs, and collaborate with agency teams to ensure customer

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing products based on customer;"

Communication skills

Customer service

Anticipating customer needs

Relating to customers effectively

Job description

Brian Myers - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You help grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers\' lives and foster lasting relationships. You will deliver prompt, friendly service, identify client needs, and collaborate with agency teams to ensure customer