Sales Account Manager

ISR Security Products Inc; San Juan (PR); On-site; USD 5,000 - 7,000; Full time

Benefits offered by this job

Paid training abroad

Yearly increase based on performance

Commission on top of basic salary

Job summary

A leading security technology company in San Juan is seeking a full-time customer account manager. The role involves managing customer relationships, addressing inquiries and complaints, and achieving sales targets. Ideal candidates will have a bachelor’s degree and experience in sales or customer service, with strong communication and interpersonal skills. The position offers comprehensive benefits, including paid training, a competitive salary, and opportunities for professional development.

Qualifications

• Experience in account management, customer service, or sales.
• Proven ability to manage multiple accounts.

Responsibilities

• Act as the primary point of contact for assigned customers.
• Deliver excellent service to ensure customer satisfaction and loyalty.
• Maintain accurate and updated customer records in CRM systems.

Skills

Strong communication

Negotiation

Interpersonal skills

Customer-oriented

Proficiency in CRM tools

Education

Bachelor’s degree in Business, Marketing, or related field

Tools

MS Office applications

Job description

On-site - San Juan 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

• 5 days leave upon one year of employment.

Professional Development

Job Training, Professional Development

Maternity & Paternity Leave

(ISR) Intelligence Surveillance Reconnaissance Products, Inc. is an Electronic and Information Technology Company engaged in the importing, distribution, installation and after-sales service of electronic products and gadgets.

Responsibilities:

Customer Relationship Management

• Act as the primary point of contact for assigned customers.
• Address inquiries, complaints, and feedback promptly and professionally.
• Promote and sell products/services directly to customers.
• Identify customer needs and provide suitable recommendations.
• Achieve individual sales targets, quotas, and KPIs.

Customer Experience & Retention

• Deliver excellent service to ensure customer satisfaction and loyalty.
• Handle and resolve customer issues effectively.

Account Management & Reporting

• Maintain accurate and updated customer records in CRM systems.
• Track sales activities, account status, and follow-ups.
• Coordinate with sales, marketing, and support teams to implement customer-focused strategies.
• Support campaigns, promotions, and events aimed at customer acquisition and retention.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field (preferred).
• Experience in account management, customer service, or sales.
• Strong communication, negotiation, and interpersonal skills.
• Customer-oriented with a proven ability to manage multiple accounts.
• Proficiency in CRM tools and MS Office applications.
• for Paid training abroad.
• Yearly Increase based on performance.
• Commission on Top basic salary.

Pay Rate : Php 25,000.00 – 35,000.00

If the position requires you to work overseas, please be vigilant and beware of fraud.

Working Location

172 A. Mabini St. Brgy. Addition Hills 3rd floor, Stand Studio. H2VR+HC6, A. Mabini, San Juan City, Kalakhang Maynila, Philippines

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