Sales Academy: Ticket Sales Rep (Entry-Level)

Orlando City SC; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Job summary

Orlando City SC is seeking a Sales Academy Representative in Orlando to drive ticket sales across full season, group, and hospitality options. The role emphasizes training and development within a structured Sales Academy, with focus on coaching, external appointments, and networking.

As part of the Ticket Sales team, you will meet sales targets, maintain client relationships, and participate in game-day experiences while advancing your career in sports business revenue generation.

Qualifications

• Strong written and verbal communication skills.
• Bilingual skills a plus.
• Experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
• Strong organizational skills, time management skills and attention to detail required.
• Able to work flexible hours including nights, weekends and holidays.
• Ability to work well on a team and independently.
• Ability to attain and maintain SafeSport certification.
• Ability to pass a background check.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Knowledge of Salesforce CRM and Archtics is preferred.
• Experience in the Florida marketplace preferred but not necessary.

Responsibilities

• Sell a full menu of ticket products for Orlando City, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.
• Make cold calls from lists of area companies & individuals provided to sell full and partial season ticket packages and group tickets.
• Contact past customers in order to generate new ticket sales.
• Meet or exceed weekly/monthly sales and prospecting goals.
• Create and develop new business by regularly pitching new prospects through external appointments, and phone prospecting.
• Maintain high level of customer service to existing and new clients of Orlando City SC & Orlando Pride.
• Participate in various sales team and community events as assigned.
• Represent organization at various networking events.
• Active role in the Orlando City & Orlando Pride game day experience.
• Maintain accurate records in support of sales efforts as defined by the organization.
• Other duties as assigned.

Skills

Communication

Bilingual

MS Office

Time management

Flexible hours

Team & independence

SafeSport certification

Background check

Interpersonal skills

Judgment & decision-making

Sales CRM

Florida market knowledge

Tools

Salesforce CRM

Archtics

Job description

Orlando City SC is seeking a Sales Academy Representative in Orlando to drive ticket sales across full season, group, and hospitality options. The role emphasizes training and development within a structured Sales Academy, with focus on coaching, external appointments, and networking.

As part of the Ticket Sales team, you will meet sales targets, maintain client relationships, and participate in game-day experiences while advancing your career in sports business revenue generation.