Sales Academy Associate

Real Salt Lake; Sandy (UT); On-site; USD 45,000 - 65,000; Full time

Job summary

Real Salt Lake is seeking motivated individuals to learn all aspects of the ticket sales process, from full-menu sales to customer service for members. The role includes prospecting, phone work, personal appointments, and game-day activities to maximize revenue.

Ideal candidates excel in sports sales with a history of meeting goals, strong organization, and flexible availability for evenings and weekends at games. This is an entry-to-mid level path in sports sales with growth potential.

Qualifications

• Strong drive to exceed weekly and monthly sales goals.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and stay organized.
• Flexible to work evenings and weekends for games.

Responsibilities

• Generates maximum revenue through full menu sales for Real Salt Lake and Utah Royals.
• Sells group tickets to a variety of prospects and packages.
• Promotes season and premium products to new clients.
• Develops new business via in-stadium tours, appointments, and events.
• Maintains CRM records and delivers top-tier customer service.

Skills

Sales

Communication

Time management

Organizational skills

Education

Bachelor's degree in business, marketing, or similar

Tools

CRM

Job description

Real Salt Lake, Utah Royals FC, Real Monarchs, and the RSL Academy are united by a shared mission of winning together through development. We are committed to building world-class teams by investing in people—developing players, staff, and leaders through collaboration, innovation, and a high-performance culture. If you’re passionate about sport, science, and leadership, we invite you to grow your career with Utah Soccer.

Summary:

The Club is looking for talented and motivated individuals ready to learn all aspects of the ticket sales process, from selling a full menu of tickets and programs via phone, prospecting, personal appointments, and at games, to the service side of accommodating our current membership base. This is an excellent opportunity for individuals seeking careers in sports to get a foot in the door and prove themselves.

Responsibilities Include:

• Generates maximum revenue through full menu sales for Real Salt Lake and Utah Royals
• Sells group tickets to a variety of prospects
• Sells season, partial plans, groups, and premium products to new prospective clients
• Creates new business by regularly connecting with prospects through in-stadium tours, external appointments, phone prospecting, networking events, and more
• Manages accounts to provide the highest level of customer service throughout the season
• Maintains accurate records for accounts through the CRM system
• Game day responsibilities will include assisting with group experiences, and/or prospecting clients at the stadium, meeting with group leaders, helping coordinate hospitality areas, and other duties as assigned
• Other duties as assigned.

Minimum Qualifications:

• Highly motivated, outgoing personality with a strong work ethic and desire to excel in sales
• Strong verbal and listening skills.
• Strong desire to start a career in the sports sales industry
• Demonstrated a history of meeting/exceeding weekly and monthly sales goals
• Strong time management skills, administrative aptitude, organization, and customer service skills
• High energy with the ability to remain focused while working independently.
• Must be flexible to work evenings and weekends to support game day functions.
• Able to pass a background check.

Preferred Qualifications:

• Bachelor's degree in business, sales, or marketing, or a combination of education or relevant work experience.
• Bilingual in English and Spanish.
• Previous in sports ticketing sales.

Physical Demands & Environment:

The job requires regularly lifting/pushing up to 10 pounds and occasionally lifting/pushing more than 25 pounds or exerting heavy force, in a wide disparity or environmental conditions. The job involves standing, stooping, bending, lifting, pushing, etc.

The Club provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.