Safari Experience Concierge

EXG Safaris; Hermosa Beach (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

EXG Safaris in Hermosa Beach, California, seeks a motivated sales and guest relations person to turn safari dreams into booked trips. You will talk to guests, answer questions, and guide travelers toward the right itinerary with trust and clear next steps.

You will reply to new leads quickly, handle calls, emails, and WhatsApp, follow up daily, maintain clean CRM notes, and collaborate with operations to ensure a seamless guest experience.

Qualifications

• Experience following up with leads and closing sales.
• Excellent written communications.
• Ability to build trust with guests.
• Proficiency using a CRM to track interactions.

Responsibilities

• Reply to new leads fast
• Talk to guests by phone, email, and WhatsApp
• Follow up daily
• Use CRM
• Work with operations

Skills

Follow-up

Clear writing

Guest trust

CRM use

Calm problem solving

Tools

CRM software

Job description

EXG Safaris in Hermosa Beach, California, seeks a motivated sales and guest relations person to turn safari dreams into booked trips. You will talk to guests, answer questions, and guide travelers toward the right itinerary with trust and clear next steps.

You will reply to new leads quickly, handle calls, emails, and WhatsApp, follow up daily, maintain clean CRM notes, and collaborate with operations to ensure a seamless guest experience.