Sacral Neuromodulation Clinical Specialist

Boston Scientific Corporation; Fort Worth (TX); Vor Ort; USD 90.000 - 95.000; Vollzeit

Zusammenfassung

Boston Scientific seeks an experienced Clinical Specialist to support the Area in meeting sales and patient service objectives by providing reliable technical, educational, operational and sales support. The role includes travel to hospitals and clinics, education of staff on product therapies, and meticulous patient care documentation.

Ideal candidates have clinical experience in medical devices, strong communication skills, and a track record of professional, patient-focused service.

Qualifikationen

• Highschool Diploma, though bachelor's degree highly preferred.
• Willingness to travel regionally to support clinical needs.
• Confidence and professionalism in high-stakes clinical environments (ORs, clinics).

Aufgaben

• Establishes, develops, and maintains positive business relationships with Customers and Patients.
• Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics.
• Uses clinical expertise, market & product knowledge to advance growth opportunities.
• Provides exceptional customer service to all customers.
• Educates customers staff on technical matters relating to Axonics products and therapies.
• Completes proper Patient care documentation in Axonics PCM system.
• M akes and receives patient calls/text through Axonics PCM system; some after hours.
• Partners with Area Director and Territory Managers to learn market dynamics and local needs.
• Contributes to quarterly goals and initiatives at Area or national level.
• Assists with education / training of new employees.
• Manages inventory provided for case coverage and trunk stock.
• Expedites resolution of customer problems and complaints to maximize satisfaction.
• Coordinates sales and marketing efforts with team members and other departments.
• Visits accounts regularly to replenish literature and establish relationships with office staff.
• Works closely with Territory Managers to drive sales growth in target accounts.
• Participates in territory sales growth activities and customer education sessions.
• Supplies management with reports on customer needs, problems, interests, and competition.
• Keeps abreast of best practices and promotional trends.
• Maintains high level of clinical, market and product knowledge.
• Completes all training timely and continually improves through feedback.
• Manage personal expenses per policy and report monthly in Concur.
• Maintains proper credentials for Hospital Systems; travel up to 50%.

Kenntnisse

Communication skills

Negotiation

Time management

Presentation skills

Relationship management

Travel readiness

Ausbildung

High school diploma

Bachelor's degree

Jobbeschreibung

Boston Scientific seeks an experienced Clinical Specialist to support the Area in meeting sales and patient service objectives by providing reliable technical, educational, operational and sales support. The role includes travel to hospitals and clinics, education of staff on product therapies, and meticulous patient care documentation.

Ideal candidates have clinical experience in medical devices, strong communication skills, and a track record of professional, patient-focused service.