SaaS Training Specialist — Train-the-Trainer Leader

Qualia; Austin (TX); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive health plans

401(k) program

Flexible time off policy

Professional development opportunities

Job summary

Qualia is seeking a Customer Training Specialist in Austin, Texas to deliver impactful learning experiences for customers. You will facilitate training sessions, develop curricula, and empower customer teams with the necessary skills for long-term success.

The ideal candidate has over 3 years of customer training experience in a SaaS environment and excellent presentation skills. This role offers options for remote work and a supportive benefits package.

Qualifications

• 3+ years of experience in delivering training in SaaS or technology environments.
• Proven ability to facilitate live and virtual training sessions.
• Willingness to travel up to 50% for onsite training.

Responsibilities

• Deliver engaging training sessions to customer teams.
• Develop structured curriculum outlines for training.
• Coordinate with teams to align training content with client needs.

Skills

Customer training experience

Presentation skills

Communication skills

Collaborative mindset

Technical curriculum development

Job description

Qualia is seeking a Customer Training Specialist in Austin, Texas to deliver impactful learning experiences for customers. You will facilitate training sessions, develop curricula, and empower customer teams with the necessary skills for long-term success.

The ideal candidate has over 3 years of customer training experience in a SaaS environment and excellent presentation skills. This role offers options for remote work and a supportive benefits package.