Qualia Learning & Adoption Architect

RemoteFetch; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid Time Off

Tuition reimbursement

Employee Discounts

Job summary

Anywhere Integrated Services is seeking an experienced Qualia Learning & Adoption Specialist to design, develop, deliver, and continuously improve learning programs across title, escrow, closing, and operations. You will partner with platform admins, implementation teams, and stakeholders to translate changes into scalable training and adoption outcomes.

The ideal candidate combines deep Qualia knowledge with hands-on instructional design, facilitation, and analytics to drive user proficiency,

Qualifications

• 5+ years in title/escrow/transaction operations.
• Deep Qualia expertise across workflows and transaction management.
• Experience in system implementations or technology adoption initiatives.
• Strong instructional design, facilitation, and presentation skills.
• Ability to translate complex concepts into practical operational guidance.
• Experience creating training materials for multiple formats.
• Excellent communication and stakeholder management.

Responsibilities

• Serve as the Learning & Development subject matter expert for Qualia and related transaction platforms.
• Develop and maintain the enterprise Qualia learning strategy, including onboarding, role-based learning paths, certification programs, job aids, and adoption support materials.
• Build scalable learning programs that support implementation, go-live readiness, ongoing adoption, and future platform enhancements.
• Partner with platform administrators, implementation teams, and operational leaders to translate changes into learning solutions.
• Measure adoption and learning effectiveness, adjusting training strategies as needed.
• Design engaging instructor-led, virtual, self-paced, and blended learning experiences.
• Develop role-based curriculum aligned to workflows and business requirements.
• Create training materials, presentations, simulations, guides, videos, FAQs, and performance support resources.
• Develop assessments and readiness measures to validate user proficiency and operational readiness.
• Maintain learning content libraries and ensure materials remain current as platforms evolve.
• Deliver training programs to audiences from individual coaching to large-scale rollouts.
• Communicate complex system functionality and transaction concepts clearly.
• Facilitate workshops, office hours, power-user sessions, and train-the-trainer programs.
• Support pilot deployments and go-live activities through targeted learning interventions.
• Provide regular updates to leadership regarding learner readiness, adoption progress, and training outcomes.
• Partner with operational teams to identify skill gaps and adoption barriers.
• Collaborate with Platform Administration to identify recurring user questions and knowledge gaps.
• Work with Learning & Development team members to align standards and methodologies.
• Collaborate with subject matter experts to ensure training reflects system functionality and operational reality.
• Support organizational change initiatives related to technology adoption and process transformation.
• Monitor training completion, assessment results, adoption metrics, and user feedback.
• Analyze trends to identify opportunities for additional training and process improvements.
• Develop recommendations to improve learner readiness and platform utilization.
• Partner with business leaders to establish success measures and adoption indicators.
• Continuously refine learning programs to improve effectiveness and scalability.

Skills

Learning strategy

Adoption expertise

Instructional design

Facilitation skills

Stakeholder mgmt

Qualia expertise

Analytics

Job description

Anywhere Integrated Services is seeking an experienced Qualia Learning & Adoption Specialist to design, develop, deliver, and continuously improve learning programs across title, escrow, closing, and operations. You will partner with platform admins, implementation teams, and stakeholders to translate changes into scalable training and adoption outcomes.

The ideal candidate combines deep Qualia knowledge with hands-on instructional design, facilitation, and analytics to drive user proficiency,