SaaS Strategy & Operations Associate (Remote)

Remote; San Francisco (CA); Remote; USD 92,000 - 125,000; Full time

Benefits offered by this job

Remote-first flexibility

International collaboration

Professional development

High-impact responsibilities

Technology-driven environment

Career growth

Inclusive workplace

Supportive team culture

Job summary

Remote is seeking a Business Operations Associate to support strategic planning, operational excellence, and growth in a fast-moving SaaS environment. You will collaborate with Product, Engineering, Finance, People, and GTM to drive insights, optimize processes, and scale operating practices across a fully remote, international team.

The role emphasizes analytical rigor, stakeholder management, and a practical mindset to improve performance while leveraging AI tools and modern collaboration

Qualifications

• 3–6 years of relevant experience in management consulting, tech investment banking, venture capital, startup operations, or related fields.
• Strong analytical and problem-solving abilities, with data- and research-driven decision making.
• Good understanding of SaaS business models and key financial metrics.
• Ability to interpret financial reports and assess organizational health.
• Excellent organizational skills and high attention to detail.
• Strong written and verbal communication with senior stakeholders.
• Proven stakeholder management and cross-functional collaboration.
• Adaptable to a fast-paced startup environment with evolving priorities.
• A continuous improvement mindset with initiative and curiosity, plus interest in AI tools.
• Proficient with macOS and remote collaboration tools like Slack, Google Workspace, and Zoom.

Responsibilities

• Coordinate and manage goal-setting processes and monitor progress against objectives.
• Support leadership in defining and tracking OKRs across departments.
• Conduct market, business, and operational research to inform decisions.
• Analyze performance and identify opportunities to improve execution.
• Prepare strategic content and updates for leadership meetings and offsites.
• Facilitate alignment between senior leadership and cross-functional teams.
• Collaborate to implement and improve company-wide operating processes.
• Develop scalable knowledge sharing systems and notional 'Single Source of Truth' (Notion).
• Identify inefficiencies and propose practical productivity improvements.
• Explore AI tools to enhance internal processes and decision-making.

Job description

Remote is seeking a Business Operations Associate to support strategic planning, operational excellence, and growth in a fast-moving SaaS environment. You will collaborate with Product, Engineering, Finance, People, and GTM to drive insights, optimize processes, and scale operating practices across a fully remote, international team.

The role emphasizes analytical rigor, stakeholder management, and a practical mindset to improve performance while leveraging AI tools and modern collaboration