SaaS Services Portfolio Lead – Remote Germany & Learning Hub

stp-one

Stati Uniti

Remoto

USD 77.000 - 121.000

Tempo pieno

42 ore fa
Candidati tra i primi

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Curriculum e lettera di presentazione personalizzati, pronti da inviare.

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Vantaggi offerti da questo lavoro

Learning & development budget
EU workation up to 30 days per year
Mobility support
English courses
Employee events

Descrizione del lavoro

stp-one is seeking a product-focused professional to shape a portfolio of managed services for legal software customers and develop a web-based learning hub. The role blends product management, customer and commercial analysis, and clear knowledge sharing for customers and internal teams.

It is remote within Germany, with about one on-site visit per month in Karlsruhe. You will work with Sales, Customer Success, and Marketing to position offerings, gather feedback, and drive market adoption

Competenze

  • IT vocational training or degree in computer science, business informatics, or related subject.
  • Experience in product management, product ownership, customer success, consulting, or similar SaaS role.
  • Interest in SaaS, cloud, hosting, or managed services with ability to balance technical and commercial needs.
  • Analytical approach and data-informed decision making.
  • Strong technology aptitude and openness to AI-enabled software and digital tools.
  • Excellent German and good English written and spoken.

Mansioni

  • Develop and manage managed service offerings, including scope, pricing, sizing, and market positioning.
  • Assess customer needs and evaluate feasibility of proposed services.
  • Collaborate with Sales, Customer Success, and Marketing on advice, positioning, and go-to-market activities.
  • Prioritize requirements using customer feedback, market needs, and usage trends.
  • Advise customers on managed services, hosting, and cloud-based solutions.
  • Maintain Web Academy and coordinate updates to learning and product content.

Conoscenze

Product management
Pricing
Data analysis
Customer success
SaaS
AI-enabled tools
German language
English language

Formazione

IT vocational training
Degree in computer science
Business informatics

Strumenti

AI-enabled software
Cloud hosting

Descrizione del lavoro

stp-one is seeking a product-focused professional to shape a portfolio of managed services for legal software customers and develop a web-based learning hub. The role blends product management, customer and commercial analysis, and clear knowledge sharing for customers and internal teams.

It is remote within Germany, with about one on-site visit per month in Karlsruhe. You will work with Sales, Customer Success, and Marketing to position offerings, gather feedback, and drive market adoption

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