SaaS Security Operations Technician – Relocation to Madison

Epic; Minot (ND); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Relocation assistance

Comprehensive benefits

Annual raises & bonuses

Stock grants

Job summary

Epic Hosting is seeking a Security Operations Technician to join the SOC team securing Epic's SaaS infrastructure for major health care customers. You will identify security events, coordinate investigations across teams, and drive long-term process improvements.

Responsibilities include monitoring, incident escalation, and ensuring policy adherence, with relocation assistance to Madison, WI. Eligible candidates with security certifications and PowerShell skills are preferred.

Qualifications

• Experience securing SaaS infrastructure and SOC operations.
• Familiarity with enterprise firewalls, IDS/IPS, VPN, application whitelisting, and data loss prevention.
• Knowledge of log analysis, monitoring, and system/network auditing.
• Security certifications (GSEC, SSCP, ECSA, Security+) are a plus.
• PowerShell or scripting knowledge helpful.
• Experience with access management, AD, and physical security is a plus.
• Familiarity with SIEM, MFA, and ITIL tools.
• Willingness to relocate to Madison, WI area (reimbursed).
• U.S. work authorization without visa sponsorship.
• Available for 1st, 2nd, or 3rd shift.
• COVID-19 vaccination.

Responsibilities

• Ensure confidentiality, integrity, and availability of Epic Hosting systems.
• Escalate potential security incidents with relevant information.
• Adhere to and improve security policies and procedures.

Skills

Firewall & IDS/IPS

VPN

Log Analysis

SIEM

MFA

PowerShell

Active Directory

ITIL

Physical Security

Education

Bachelor's degree in Computer Science / Cybersecurity or related field

Tools

SIEM platforms

EDR tools

Active Directory

Job description

Epic Hosting is seeking a Security Operations Technician to join the SOC team securing Epic's SaaS infrastructure for major health care customers. You will identify security events, coordinate investigations across teams, and drive long-term process improvements.

Responsibilities include monitoring, incident escalation, and ensuring policy adherence, with relocation assistance to Madison, WI. Eligible candidates with security certifications and PowerShell skills are preferred.