SaaS Sales Team Lead - SMB & Microsoft 365

Exclaimer; Boston, Northern (MA, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Generous PTO

Flexible work options

Work-from-anywhere allowance

Enhanced parental leave

Healthcare coverage

Mental health support

Retirement plans

Job summary

Exclaimer is seeking a hands-on Sales Leader to manage a 4–5 AE team in the SMB space. You’ll coach day-to-day development, drive discovery-led conversations, and own pipeline from inbound through close. You’ll partner with Marketing on ABM and campaigns to continuously raise the bar on performance.

The role demands a player-coach mindset, energy on the floor, and a commitment to building a high-performing, collaborative team that thrives in a dynamic SaaS environment.

Qualifications

• Proven experience leading a team of Account Executives in a SaaS environment.
• Passion for coaching and developing early-career salespeople.
• Strong command of structured sales methodology, discovery, value articulation, and pipeline management.
• Experience in Microsoft 365 or Cloud ecosystems is a strong advantage.
• Comfort with Salesforce for management and forecasting.

Responsibilities

• Lead and coach a team of AEs at varying levels of experience, with a strong emphasis on structured skills development especially around discovery, qualification, objection handling, and pipeline discipline.
• Create and sustain a high-energy, competitive, but genuinely collaborative team culture.
• Run regular 1:1s, call reviews, and deal coaching sessions that translate into rep improvement and pipeline quality.
• Collaborate on campaign execution, ABM activity, and lead follow-up.
• Report on team activity, conversion metrics, and early-stage pipeline progress with qualitative and quantitative insight.
• Be present. This role is based in our Boston office three days per week.

Skills

Team leadership

SaaS sales

Discovery & qualification

Pipeline management

Forecasting

Microsoft 365 / Cloud

Tools

Salesforce

Job description

Exclaimer is seeking a hands-on Sales Leader to manage a 4–5 AE team in the SMB space. You’ll coach day-to-day development, drive discovery-led conversations, and own pipeline from inbound through close. You’ll partner with Marketing on ABM and campaigns to continuously raise the bar on performance.

The role demands a player-coach mindset, energy on the floor, and a commitment to building a high-performing, collaborative team that thrives in a dynamic SaaS environment.