Director, Channel Americas — Partner Growth

Exclaimer; Boston (MA); Hybrid; USD 180,000 - 230,000; Full time

Benefits offered by this job

Paid time off

Work from anywhere allowance

Healthcare coverage

Contributory retirement plans

Job summary

Exclaimer is a high-growth SaaS company looking for a Director, Channel Americas to lead and scale our partner ecosystem across the Americas. You will build strong relationships with Microsoft resellers, MSPs and VARs, and mentor a team of Channel Account Managers driving ARR growth and partner success.

You will shape the channel strategy, enablement, and performance management, while collaborating with Sales, Marketing, and cross-functional teams to ensure the partner network is well-equipped,

Qualifications

• Proven leadership in channel sales for the Americas.
• Experience mentoring a channel team with ARR targets.
• Strong knowledge of Microsoft MSPs and VARs.
• Ability to drive growth via Microsoft 365 channel partners.
• Excellent presentation and relationship-building skills.

Responsibilities

• Lead and inspire a channel team across the Americas.
• Plan and execute the Americas partner program to hit sales objectives.
• Manage partner onboarding, enablement, certification, and NFR.
• Monitor SLA performance and partner CSAT targets.
• Collaborate with Sales, Marketing, and channel org to enable growth.

Skills

Channel leadership

Mentoring

Microsoft ecosystem

Partner ecosystem

SLA management

Presentation & communication

Time management

Growth through Microsoft 365 partners

Engagement model development

Tools

CRM/PRM tools

Job description

Exclaimer is a high-growth SaaS company looking for a Director, Channel Americas to lead and scale our partner ecosystem across the Americas. You will build strong relationships with Microsoft resellers, MSPs and VARs, and mentor a team of Channel Account Managers driving ARR growth and partner success.

You will shape the channel strategy, enablement, and performance management, while collaborating with Sales, Marketing, and cross-functional teams to ensure the partner network is well-equipped,