SaaS Renewals Specialist — Fast-Paced, High-Volume

Omnissa, LLC in; Atlanta (GA); Hybrid; USD 56,000 - 94,000; Full time

Benefits offered by this job

Health insurance

401k with matching contributions

Paid time off

Disability insurance

Employee ownership

Growth opportunities

Job summary

Omnissa is seeking a Renewals Specialist in Atlanta, GA to manage a high-volume renewal process for corporate accounts. You will proactively engage customers 90–120 days before expiry to confirm terms and drive renewals, while maintaining accurate communications and documentation in Salesforce.

This role fits early-career professionals transitioning into SaaS and tech sales. You will work in a hybrid setting, collaborating with Customer Success and Sales to identify retention opportunities and

Qualifications

• 0–2 years in customer-facing or sales roles.
• Strong drive to build a career in technology sales.
• Thrive in a high-volume, transactional sales environment.
• Excellent communication and organizational skills.
• Customer-first mindset with focus on efficiency and accuracy.
• Familiarity with CRM systems (Salesforce preferred).
• Fluent in English; Spanish is a plus (optional).

Responsibilities

• Manage end-to-end renewal pipeline for a high-volume of accounts.
• Engage with customers 90–120 days in advance to confirm terms and renewals.
• Maintain accurate renewal communications and records in Salesforce.
• Track renewal rates, churn risks, and upsell opportunities.
• Provide insights to improve renewal operations and customer touchpoints.

Skills

SaaS sales

Customer-facing

Communication

Fluent English

Spanish (optional)

Education

Bachelor's preferred or equivalent

Tools

Salesforce

Job description

Omnissa is seeking a Renewals Specialist in Atlanta, GA to manage a high-volume renewal process for corporate accounts. You will proactively engage customers 90–120 days before expiry to confirm terms and drive renewals, while maintaining accurate communications and documentation in Salesforce.

This role fits early-career professionals transitioning into SaaS and tech sales. You will work in a hybrid setting, collaborating with Customer Success and Sales to identify retention opportunities and