SaaS Project Manager - Onboarding & Delivery Lead (Flexible)

billtrust; EE. UU.; A distancia; USD 68.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement benefits

Paid time off

Parental leave

Flexible work options

Professional development

Descripción de la vacante

billtrust, a leading US-based fintech, is seeking a Project Manager to drive the delivery of multiple concurrent SaaS implementations across client and internal teams. You will guide projects from discovery through go-live, with a strong emphasis on onboarding and expansion initiatives.

Success depends on disciplined planning, clear executive-level updates, and tight control of scope. You will translate statements of work, build comprehensive plans, lead weekly client meetings, and collaborate

Formación

• 3 to 7 years of full life-cycle management on SaaS projects.
• Proven ability to lead complex initiatives with external customers.
• Strong critical thinking and independent decision-making.
• Proven track record in issue resolution and negotiations.
• Excellent multi-project organizational and client-facing communication.

Responsabilidades

• Translate client statements of work into clear project requirements.
• Build and maintain a comprehensive project plan and run every stage of implementation.
• Lead weekly client status meetings and report on hours, milestones, and target go-live dates.
• Identify and resolve project issues to protect productivity, quality, and customer outcomes.
• Manage change requests and guard against unapproved scope creep.
• Coordinate with third-party providers and own revenue and profit accountability for assigned projects.
• Act as a consultative partner to clients, navigating conflicts with sound judgment.

Conocimientos

Project management

Stakeholder management

Communication skills

Problem solving

Organization

Negotiation

Educación

Bachelor's degree in technology or business

PMP certification

Descripción del empleo

billtrust, a leading US-based fintech, is seeking a Project Manager to drive the delivery of multiple concurrent SaaS implementations across client and internal teams. You will guide projects from discovery through go-live, with a strong emphasis on onboarding and expansion initiatives.

Success depends on disciplined planning, clear executive-level updates, and tight control of scope. You will translate statements of work, build comprehensive plans, lead weekly client meetings, and collaborate