SaaS Onboarding Project Manager - Remote

Visilayer; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Remote work across the United States

Job summary

Visilayer is seeking an experienced Project Manager to keep client onboarding and delivery projects on track. You will coordinate across sales, engineering, knowledge, and customer success to ensure timely, in-scope go-lives.

You will own timelines, run cadence, and manage risks while improving the repeatable onboarding process as the company scales. This is a remote role across the United States.

Qualifications

• 2+ years in project or program management in software or services.
• Strong organization and ability to drive work across functions without direct authority.
• Clear written and verbal communication with clients and internal teams.
• Comfortable with project tools and ambiguity in a small company.
• PMP, CSM, or a similar certification.
• SaaS onboarding or implementation experience.
• Hospitality or multi-location business background.

Responsibilities

• Own the timelines and scope for client onboarding and delivery projects.
• Coordinate across sales, engineering, knowledge, and customer success.
• Run the project cadence, standups, status, and risk tracking.
• Keep clients informed with clear timelines and expectations.
• Spot and clear blockers before they slip a launch.
• Build and improve the repeatable onboarding process as the company scales.

Skills

Project management

Program management

Cross-functional collaboration

Clear communication

PMP

CSM

SaaS onboarding

Hospitality / multi-location

Job description

Visilayer is seeking an experienced Project Manager to keep client onboarding and delivery projects on track. You will coordinate across sales, engineering, knowledge, and customer success to ensure timely, in-scope go-lives.

You will own timelines, run cadence, and manage risks while improving the repeatable onboarding process as the company scales. This is a remote role across the United States.