SaaS Instructional Designer - Training & Compliance

AbsenceSoft; Northern (KY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Impact on future of work

Remote-first environment

Growth opportunities

Competitive rewards

Flexible time off

Belonging & balance

Job summary

AbsenceSoft is seeking an Instructional Designer to build AbsenceSoft University—courses, learning paths, and assessments—and translate complex product changes into training customers can use. You’ll partner with Compliance, Product, and Customer Success to accelerate onboarding and adoption.

This role reports to the Director, Customer Education. You’ll design, develop, and publish courses in a modern LMS, create quizzes, and track outcomes while ensuring alignment with evolving leave and

Qualifications

• 3+ years of experience in instructional design or curriculum development, ideally within a B2B SaaS environment.
• A self-directed, naturally curious learner who builds deep product expertise independently and knows when to move forward solo versus loop in a manager.
• Working knowledge of FMLA, ADA, or state leave laws, with the ability to collaborate with a compliance team and synthesize regulatory updates into clear, usable content.
• Strong writing skills, translating technical or dense material into clear, accessible content.
• Comfortable building and publishing courses in a modern LMS such as Skilljar, Docebo, or Absorb, and authoring tools like Articulate 360, Camtasia, or Captivate.
• Background in leave and accommodations management or HR technology, a CLMS certification, or experience building product training alongside a product team is a strong plus.
• Familiarity with SCORM/xAPI standards, basic video production, or Salesforce/CRM-driven learner reporting is also valuable.

Responsibilities

• Design and build courses, learning paths, and assessments — including quizzes and certification exam content — that reflect our product and how customers actually use it, applying sound instructional design practices and SCORM/xAPI standards.
• Build deep expertise in the AbsenceSoft platform, serving as the team's go-to resource on what's changing and why it matters for training.
• Partner with the product team to gain early visibility into upcoming releases, updating training content before or as those releases launch.
• Collaborate with the compliance team to translate regulatory updates into accurate content, with final review from the Director, and maintain clear records of what's changed and why.
• Use course data to identify what's working and where content needs a refresh.
• Uphold organizational security and compliance controls within the scope of this role.

Skills

Instructional design

Curriculum development

LMS platforms

SCORM/xAPI

Technical writing

Articulate 360

Camtasia

Captivate

Regulatory updates translation

Tools

Articulate 360

Camtasia

Captivate

Job description

AbsenceSoft is seeking an Instructional Designer to build AbsenceSoft University—courses, learning paths, and assessments—and translate complex product changes into training customers can use. You’ll partner with Compliance, Product, and Customer Success to accelerate onboarding and adoption.

This role reports to the Director, Customer Education. You’ll design, develop, and publish courses in a modern LMS, create quizzes, and track outcomes while ensuring alignment with evolving leave and