SaaS Billing Specialist – Global Accounts & Payments

DMSi Software; Omaha (NE); On-site; USD 55,000 - 75,000; Full time

Job summary

DMSi Software in Omaha, NE is seeking a Billing Specialist to manage end-to-end invoicing, ensure accuracy, and maintain compliant billing records. The role partners with Finance, Sales, and Customer Success to resolve discrepancies and support timely payments.

The ideal candidate has a Bachelor’s degree in a related field and 2+ years in billing or accounts receivable, with strong Excel and ERP system skills.

Qualifications

• Bachelor’s Degree in Accounting, Business Administration, Finance or equivalent work experience.
• 2+ years of experience in billing, accounts receivable, or a related finance function.
• Strong attention to detail and accuracy when handling financial data.
• Solid working knowledge of Microsoft Excel and billing or ERP systems.
• Experience with subscription, SaaS, or recurring-revenue billing models.
• Ability to manage multiple priorities and meet recurring deadlines.
• Experience supporting customers or billing across NA and international markets.

Responsibilities

• Prepare, review, and issue accurate customer invoices in accordance with contract terms and billing schedules.
• Maintain billing records and ensure data integrity across the billing system and general ledger.
• Research and resolve billing discrepancies, disputes, and customer inquiries in a timely and professional manner.
• Process credits, adjustments, and refunds as needed, following established approval workflows.
• Collaborate with Sales and Customer Success teams to ensure billing aligns with contract terms and customer agreements.
• Support month-end and year-end close processes, including reconciliations related to billing and accounts receivable.
• Monitor accounts receivable aging and assist with collections communications as needed.
• Identify opportunities to improve billing processes, documentation, and controls.
• Support internal and external audits with billing-related documentation and reporting.

Skills

Attention to detail

Cross-functional communication

Time management

Problem solving

Customer service mindset

Education

Bachelor’s Degree in Accounting, Business Administration, Finance or equivalent

Tools

Microsoft Excel

ERP / Billing systems

Subscription billing platforms

Job description

DMSi Software in Omaha, NE is seeking a Billing Specialist to manage end-to-end invoicing, ensure accuracy, and maintain compliant billing records. The role partners with Finance, Sales, and Customer Success to resolve discrepancies and support timely payments.

The ideal candidate has a Bachelor’s degree in a related field and 2+ years in billing or accounts receivable, with strong Excel and ERP system skills.