RYA Lead Cargo Agent

Ryan Air, Inc.; Bethel (AK); On-site; USD 65,000 - 93,000; Full time

Job summary

Ryan Air, Inc. in Bethel, Alaska is seeking a Cargo Supervisor to lead a team in safely handling mail and freight and to ensure accurate processing, daily reconciliations, and timely deliveries to post offices or carriers.

You will oversee storage, staging of loads, and customer interactions by phone or in person. The role requires leadership, problem solving, and experience with ground service equipment, plus a valid driver's license.

Qualifications

• Able to lead employees in a safe and positive manner.
• Ability to analyze and solve problems.
• Ability to take directions and be flexible.
• Experienced in operating ground service equipment.
• Good Computer skills.
• Good communication and customer service skills.
• Be able to work independently as well as part of a team.
• Ability to work with minimal supervision, using independent judgment and decision-making.
• Must be a high school graduate or equivalent.
• Three years of applicable experience.
• Must have a ten-year security background check for airport badging.
• Must have a valid driver's license with a good driving record
• Must be able to routinely lift 70 pounds.

Responsibilities

• Ensures that the proper processes are utilized to accept, store and handle mail and freight
• Ensures that all mail and freight received is accurately processed, including input into TakeFlite.
• Ensures that an on hand reconciliation is completed daily.
• Backhaul mail and freight is delivered to either the post office or mainline carriers in a timely manner.
• Maintains ramp and mail and freight storage areas.
• Supervises the staging of flight loads.
• Assists customers with shipping, receiving, or locating their freight orders either in person or on the phone.
• Supervises daily maintenance and fluid checks on ground service equipment.
• Notifies the Station Manager or Cargo Manager of any operational discrepancies or needs.
• Assists with employee disciplinary actions.
• Other duties as assigned.

Skills

Leadership

Problem Solving

Flexibility

GSE Operation

Computer Skills

Customer Service

Teamwork

Independent Judgment

Driver's License

Physical Tasking

Education

High School Diploma or equivalent

Tools

TakeFlite

Job description

• Ensures that the proper processes are utilized to accept, store and handle mail and freight
• Ensures that all mail and freight received is accurately processed, including input into TakeFlite.
• Ensures that an on hand reconciliation is completed daily.
• Ensures that backhaul mail and freight is delivered to either the post office or mainline carriers in a timely manner.
• Maintains ramp and mail and freight storage areas.
• Supervises the staging of flight loads.
• Assists customers with shipping, receiving, or locating their freight orders either in person or on the phone.
• Supervises daily maintenance and fluid checks on ground service equipment.
• Notifies the Station Manager or Cargo Manager of any operational discrepancies or needs.
• Assists with employee disciplinary actions.
• Other duties as assigned.

Requirements

• Able to lead employees in a safe and positive manner.
• Ability to analyze and solve problems.
• Ability to take directions and be flexible.
• Experienced in operating ground service equipment.
• Good Computer skills.
• Good communication and customer service skills.
• Be able to work independently as well as part of a team.
• Ability to work with minimal supervision, using independent judgment and decision-making.
• Must be a high school graduate or equivalent.
• Three years of applicable experience.
• Must be a ten-year security background check for airport badging.
• Must have a valid driver’s license with a good driving record
• Must be able to routinely lift 70 pounds.