RV Service Operations Lead (Assistant Manager)

Campers Inn Inc; Knoxville (TN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Career development

Health insurance

Dental insurance

Vision insurance

Life insurance

EAP

PTO

401k

Job summary

Campers Inn RV in Knoxville, TN is seeking an Assistant Service Manager to lead the service operations and a team of service personnel. This role reports to the Service Manager and focuses on maximizing efficiency, scheduling, and maintaining high-quality customer service.

The ideal candidate has prior RV or automotive service experience, strong leadership and communication skills, and a proven ability to manage a department profitably within dealership guidelines.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license and good driving record is preferred.
• Prior service experience required, preferably in RV or Automotive industry.
• Management experience in an automotive service department is preferred.

Responsibilities

• Lead the service operations and service employees under limited supervision by the Service Manager.
• Train service employees to operate at optimal efficiency.
• Conduct weekly meetings with direct reports to cover issues, productivity, safety, and training.
• Identify and provide solutions for issues to avoid escalation.
• Prioritize and delegate tasks to manage a high volume service department.
• Foster staff tenure through recognition, development, and morale-building.
• Coordinate with Parts and Sales to ensure the Service division runs smoothly.
• Maintain accurate monthly, quarterly, and year-end reports.

Skills

Conflict resolution

Communication skills

Report reading

Team leadership

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Motility Systems2K

Job description

Campers Inn RV in Knoxville, TN is seeking an Assistant Service Manager to lead the service operations and a team of service personnel. This role reports to the Service Manager and focuses on maximizing efficiency, scheduling, and maintaining high-quality customer service.

The ideal candidate has prior RV or automotive service experience, strong leadership and communication skills, and a proven ability to manage a department profitably within dealership guidelines.