RV Service Advisor & Writer

CAMPERS INN INC; Knoxville (TN); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with Employer Match

Paid Time Off

Job summary

Campers Inn RV in Knoxville, TN is seeking a Service Advisor/Writer to greet customers, schedule service work, and clearly communicate any additional repairs needed.

This full-time position offers a competitive salary ($55,000–$60,000 annually), comprehensive benefits, and the chance to grow with a nationwide RV dealership.

You will verify warranty coverage, prepare estimates, update customers on progress, and strive to deliver outstanding service and a positive customer experience.

Qualifications

• High school diploma or equivalent required.
• At least 1 year RV service experience preferred.
• Excellent oral and written communication; strong interpersonal skills.

Responsibilities

• Identify RV problems by listening to customer descriptions and observations.
• Verify warranty and service contract coverage and explain provisions.
• Develop estimates by costing materials, supplies, and labor; compute customer payment.
• Handle customer complaints and maintain high satisfaction.
• Monitor service progress and update customers on status.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Flexibility

Work ethic

Motility Systems2K

Education

High school diploma or equivalent

Tools

Motility Systems2K

Job description

Campers Inn RV in Knoxville, TN is seeking a Service Advisor/Writer to greet customers, schedule service work, and clearly communicate any additional repairs needed.

This full-time position offers a competitive salary ($55,000–$60,000 annually), comprehensive benefits, and the chance to grow with a nationwide RV dealership.

You will verify warranty coverage, prepare estimates, update customers on progress, and strive to deliver outstanding service and a positive customer experience.